PacSun 2601 Preston Road, Frisco, TX 75034

"Can't say I agree with this "Bing Bong" character, seeing as he left a four star review. I simply have to call into question the validity of his review. On the other hand, I had an exceptional experience with the staff here during my two week trip down to Frisco."

"I don't about this "Bobby J Jenkins" guy, I think Aaron is mediocre at best. Keep him at the same pay but give him more responsibilities."

"The manager Aaron Walker was really kind and patient while helping me choose the best clothes for my darling daughter. Give that man a raise!"

"What a scam!!! They have a sign said buy one get one free. But when we went to check out, the store manager said it’s for denim only. When I complained, she said she forgot to take the sign down. How come the entire store have the same sign everywhere???? This is the second time my daughter got scammed. Beware of this store!! Never again we will come back here"

"I visited your store in Stonebriar Mall, Frisco today 6/4/22. My daughter wanted to try on 2 swim tops. Her friend tried on clothes on 6/3/22 and she was told 1 person per fitting room. There was a line for the fitting rooms but there was a “closed” sign on all of the fitting rooms. I asked the attendant if the fitting rooms were closed and she said, she just closed them but since we only have 2 items we can try them on. There were only like 5 other customers in the store and no one behind us in line. Two people come out of the rooms and the lady in front of us went in. The attendant came up to me and said unfortunately, the manager said you can not try these on because I have to close the fitting rooms. I asked why and she tells me because they have no key and are short staffed. Meanwhile, the attendant and another worker stand in the same place talking and looking at their phones. They were obviously not busy. There was an issue when we checked out and the manager had to override a sale item. I thanked him and asked if he was the manager. He said yes. I asked him why he denied us to try on the swim tops. He seemed confused, so the cashier said we don’t have a key and people snuck under the door. I said that makes no sense to me. My question to you, PacSun…. What is wrong with your Frisco store?!? Make this right for me! Please. I spend A LOT of money with your store. This horrible customer service. I have other opinions about what happened, but will not post them on the review, since they are sensitive matters."