Subway

"I love subway so when I was asking about one close by my friend told me to try this one. She told me a lady there was fast and kind at the same time which is hard to find now a days.I went yesterday and her name is Berna. She is quick and very professional. If you want great service go and meet Berna."

"I had the worst experience that I've had at a restaurant all year. I was treated like trash. I ordered the pro series sweet onion chicken teriyaki. I noticed the young lady did not do two things. The chicken that was put on the sandwich was not the marinated chicken that marinates in the sweet onion sauce, and she did not give the extra meat that comes with the pro series. Every other Subway I go to makes this way. She also put the cheese on the sandwich and and put the sweet onion sauce on top of the cheese. I have never seen the sandwich made that way. So I brought it up to the cashier and she told me that the two scoops of meat was the right portion I disagreed (because two scoops is what goes on a regular sandwich), but to her credit she relented and gave the extra portion of meat (this is where it took a turn). The cashier gave the extra meat which was not the marinated meat as well and put it in a separate bag. I asked her "ma'am can you put it on a the sandwich" to which she replied with an attitude for sone reason 'your sandwich is already closed''. I asked again to which she replied the latter 'your sandwich is already closed' so I asked "can you remake the sandwich" to which she refused with an attitude like I'm inconveniencing her as if she paid for the sandwich. There were 2 other people in line I didn't mind waiting for my sandwich. It was already paid for and made incorrect from the jump. She relents again and is now going to put the meat in the sandwich at this point I am frustrated because I see her just putting the meat on top of the veggies which is not how a Subway sandwich is constructed, so after that kind of treatment I just left without the sandwich. I was not rude everything I requested was in question for not a demand. My sandwich was made wrong and I just wanted made right which is all I was asking. I hope someone actually gets this because I didn't understand the treatment because nothing I did warranted that. I really hope she gets coached on how to treat customers, because I felt unfairly treated for no reason."

"I had a delightful experience at Subway recently! The freshness and variety of ingredients always impress me. However, one thing that stood out is how they manage to maintain quality even when certain bread options are unavailable. It's a testament to their commitment to serving top-notch subs. One suggestion I'd like to make is adding a designated area to keep to-go orders warm. Sometimes, I pick up a sub for a quick lunch and wish there was a way to ensure it stays warm until I can enjoy it. A warming station would be a great addition to enhance the overall experience. But overall, Subway remains a go-to choice for me due to their tasty subs and dedication to customer satisfaction"

"Honestly best subway I’ve been to! I caught them in the middle of making my online order and they had made it exactly how I wanted it! Thank you to the hard workers here making us customers happy! Will be coming back more often!"

"The subway in cedar hill, two young men was phenomenal in customer service. All the veggies and meat portion was set looking clean and fresh, sandwich was good. Best of all super fresh soft bread. Chicken bacon ranch and club. Sunday night on mothers 5-8-22 8:30pm"