Heights Mobil Car Care

"On 2-23-24. I brought my vehicle in for an inspection/oil change. I was informed that the vehicle needed some minor repairs, in order for the vehicle to pass the inspection, I consented to the repairs. The work was done quickly, and the customer service was exemplary."

"I visited this location yesterday for a vehicle inspection. Normally, I get my inspections done on the southwest side, but since I've moved to the Heights area, I was looking for new places. I found this business on Google and decided to give it a try. Initially, I had a pleasant conversation with the clerk inside. However, I ran into an issue with the mechanics when they informed me that my car failed inspection due to my window tint. This was surprising to me because I've had the same window tint since purchasing the car in 2020 and have never failed an inspection before. Additionally, I've brought my car to the DMV without any issues raised about the tint. What was even more frustrating was that they didn't provide any paperwork or documentation to support their decision. When I asked how to proceed to pass the inspection, they suggested removing the tint, which would incur additional costs. It felt like they were either trying to upsell unnecessary services or simply didn't want to pass me. Overall, I was disappointed by the lack of transparency and professionalism in their handling of the situation. I took my car to another location and easily got a pass within five minutes. I would not recommend this location to anyone. Edit: Hi Heather, thank you for your response. I understand the importance of adhering to state regulations for vehicle inspections, and I appreciate your commitment to safety. But please note that I do not have illegal tents on my car due to the fact that I have solar tinted windows that were factory installed by Ford themselves which comply with all legal regulations. So if you actually looked at the product Vin number on my car, you could see that it is certified by Ford but since you don’t wanna do your due diligence I understand. However, I want to clarify that my intention was not to imply any wrongdoing on your part but just to state facts. I was simply surprised by the discrepancy between the results at your shop and my previous experiences. I apologize if my review came across differently. I'll certainly take your recommendation to contact DPS into consideration. Thank you for taking the time to address my concerns."

"Rudest front desk lady ever. One mechanic was ok. The other was a complete jerk, told me they don't have any means to charge my cars battery.. what kind of mechanic shop is incapable of charging a car battery??? Then when they finally put a new alternator in, they told me I would have to buy a brand new battery which was completely not true, I got it tested down the street at autozone and it was 100 percent. These people are straight up jerks."

"I felt like I needed to leave a review for the great service I received, I found this shop on Yelp because of the great reviews and they definitely lived up to the expectations. I initially tried to take my truck to the dealership for a few items that needed to be repaired, I have an extended warranty and everything should be covered. The dealership told me on a Monday morning at 8 am that there were 40 cars ahead of me and they wouldn't be able to even look at it for a week, then it could take another week to actually fix. My horn wasn't working, the parking sensor was glitching and the rear seat screens for my kids were flickering. I called and spoke with Kurt and he walked me through the warranty process and told me he could look at it the next day. I received daily text updates and my car was done in 2 days! Everyone was so kind, and I felt like it was truly a carefree and amazing service. This is how all trips to the mechanic should be, I will be bringing my wife's car here for a repair soon. 5 stars."

"The mechanics at this place are pros -- friendly, honest, and keeps us updated as they work on our cars. Kurt is also just an amazing and kind guy. We'll always take our cars here first and trust them to give us an honest opinion, which is rare these days!"