Andy's Mercedes
13467 Fondren Road, Houston, TX 77085
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About the Business
Andy's Mercedes is a top-rated car repair institution located at 13467 Fondren Road in Houston, Texas. Specializing in Mercedes vehicles, our expert technicians are dedicated to providing high-quality service and maintenance for all models. With years of experience and a commitment to customer satisfaction, Andy's Mercedes is the go-to destination for all your Mercedes repair needs. Visit us today and experience the difference in service excellence!
Reviews
"Andy works on my mercedes for great prices and knowledge on what to actually repair, and not to repair. the shop is just an 3 person shop, 2 mechanics and 1 desk. stop expecting to be charged significantly less than mercedes dealership, but expecting the same kind of service timeline, especially for major repairs, unless an easy job like Oil Changes and maintenance work!"
"The most disgusting mechanic ever. I communicated with Andy regarding prices 3 days ago. I called him the day of my appointment to confirm if he was there so I could get my auxiliary battery replaced. He informed me that he is leaving the shop and could replace it tomorrow. I told him I was no longer interested since technically I was at another popular shop getting quotes for another service and they could simply replace the battery as well. He persuaded me to leave the shop that I was at which was 30 minutes away to get my auxiliary battery replaced at HIS shop. He said he would arrive at 5pm because he has to retrieve the battery from the dealership. I texted him when I arrived. No response. I then called. He stated that he is 1 hour away and that he can do it next week. This man literally made me drive 30 minutes just to tell me that he could do it next week instead. I am literally disgusted at the lack of consideration. Horrible customer service. Do not waste your time nor energy!"
"BEWARE: DISHONESTY, SCAM & BORDERLINE THEFT. I brought my Mercedes to fix its horn and windshield trim. On my first visit, he charged me $70 but couldn't get it done. He asked me to come back later. I must've went back atleast 3 more times, all he worked on was excuses. He didn't do any work and sent me back. I know he won't do anything but waste my time. He also refused a refund. He basically made money for nothing, and wasted my week. He's either lazy or a scam artist."
"I love this company, Andy is one of the most kindest men Texas has in business, He went above and beyond on a job for us and even offered to stay later just to accommodate us.. Thanks Andy you are a true Texas gentleman.. and a great business owner who needs a dealer when we have him.. our Benes will always be in his hands.. DIANE"
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