Caliber Collision

"Caliber did an awesome job on my repairs! The staff was really friendly and my service advisor (D) was AMAZING! He kept me informed throughout the repair process and my vehicle was ready on time ☺ I would absolutely recommend them to my friends and family!"

"They worked on my Honda CRV and were very resourceful on how they could find a part - like finding a needle in a haystack - that would finish the job. Led by Michael and Jeremy, they were thorough. Could not tell the difference between how my car looked before my accident to how it looks now. Plus, I was pleasantly surprised to know they washed and waxed the new parts before I got it back. If your insurance company works with them, you should have all the confidence they will get it done the right way for you. This isn't fluff. This is the real deal."

"Based on my experience, not great. They did not connect a temperature sensor, so the light was flashing on the dash. The center consul was not put back together correctly parts were still left in the backseat. What I can see looks OK, but knowing these items are not done, and there was no QC, makes me wonder about the rest of the work."

"They did an amazing job on my car! Although, it took a while it was a big repair after my accident. They took their time with my vehicle and gave it back good as ever! Dee was a great service advisor by far and I appreciate you guys services."

"This was possibly the worst experience ever. My vehicle had to be transferred here due to high volume. No problem right? Wrong! The lack of communication for one. I had to call and get updates on my vehicle because the follow up calls didn’t happen. Tried to let them do their job without being “that” customer. Well, I should have probably been “that” customer. I was told the vehicle was done and it was going to be transferred back on a flatbed to my original location. Who the heck is overseeing the final completion?? Bumper was crooked, paint was chipping along the corners, dents in the door panel weren’t fixed, badges were missing on the doors that looked like orange peel and not to mention the check engine light was still ON! Sent it back, so off it goes back on the flatbed. Was told a week turnaround that ended up into almost 4. Said the paint didn’t look quite right so they wanted to make it perfect. Got it back and still no badges, paint on the doors weren’t buffed, mud guards broken. I gave you guys 2 chances and it literally felt like y’all didn’t care. I refused have it transferred on the 3rd try. Can you blame me? This was a promised in 1 month but y’all ended up missing the 2 month mark by a couple of days. I finally got it fixed at my original location. Caliber as a company is great. My experience at this location was not!"