Meineke Car Care Center

"Mineke Car Care center has been my go to for maintenance on all of my vehicles and have been performing top notch service every single time. What I most enjoy about each visit, whether a simple oil change to the most advanced repairs is that before your actual repair is started, they perform a full inspection on your vehicle with recommendations and prices for repairs of each issue or concer. The mechanics there are very thorough, professional, friendly and caring. I have been servicing all of my vehicles there for three years and will never take it anywhere else. I’m extremely happy and grateful for the service that they provide for me. Continue with your excellence in service!"

"I brought a 2008 Honda Civic in for a door lock repair. Nice job fixing the door lock but the tech smacked a huge door ding in my driver door you can see from down the street. They knew they did it and didn’t say anything to me. It’s an older car I know but it is in excellent shape. No class whatsoever."

"Spent over $2,000 having most of my front suspension re-done. ~6,000 miles I schedule an appointment to go back because there is serious vibration in my steering wheel at highway speeds, and when I crawled under my vehicle I noticed the inside of my front two tires were worn completely bald. I attempted to work something out with the manager at this location because I like(d) Meineke and have been going there for a couple of years. I asked them to pay for one tire and I would pay for the other because the tires were about half way through their lifespan to begin with. The manager was argumentative and was trying to play me for a fool saying it wasn’t their fault. Keep in mind this was within the span of 1 oil change, and this location was the only place I’ve taken the vehicle in the past. Needless to say, they lost a customer. Never going back there again and I highly recommend you don’t either simply because they fail to take responsibility for their mistakes."

"my mom had a great experience here but i did not so my advice is just be wary. today i went and i was rudely talked to by an employee. he went on and on about how long i waited to get my oil changed which i did and i will own. however he berated me for waiting 5,000 miles which i informed him is what the dealership told me to do. i was only following orders. when i left the tag they stuck to my windshield told me another 5,000 miles after he had berated me for 5 minutes about not waiting that long! it was incredibly sassy for no reason. he asked me how i liked my jeep and when i told him i did, he told me i should start acting like it. i’ve been in customer service for years and this is not how you treat a customer much less people in general. we also had to wait an hour and a half when there were only 2 others cars present. again my mom had a great experience but be wary. i never ever leave reviews but the whole thing left me very upset and when i saw the tag it was the last straw. i will not be returning."

"I’m a little torn with this review. They were all very pleasant and nice. Went in on Monday for new brakes and normal maintenance on my 2018 Acadia. They performed new brake pads with rotors on the front along with BG/fuel/Air Induction and removed and replaced spark plugs. I had been having an issue with my car from time to time when it seemed to want to stall in shifting as I went up a hill or stopped suddenly and turned. Never threw a code or anything though. They did all the maintenance and I picked up the car. Within a few mins of leaving, I had several lights come on. I called back and they asked me to bring the car back today (Tuesday). I went in today and they told me that the battery wasn’t installed properly and that I needed to have my ECM reprogrammed. I had my battery replaced in January/February of this year. And again never threw a code this whole time until yesterday. When I took the car there this morning all codes were off again. All the pictures were from the day before after picking up the car. I have an appointment tomorrow with the dealership to have the ECM reprogrammed. We shall see if that does the trick. I spent $1573.24 yesterday and will need to pay the dealership for the reprogramming. I will update this review after the dealership works on the car. Update- the dealership will now have my car 6-10 days since the ECM reset didn’t work. On to diagnostic testing now."