Michael Kors Outlet

"Mostly everyone was so nice, I did have a bad experience with one of the ladies. She was really rude about me looking at a bag. While everyone else allowed me to grab the bags and fully look at them, even try them out this lady seem upset by me touching it. I'd like to add that the item in question was a simple crossbody that was on clearance."

"This store has the worst store manager I have ever seen - unethical , liar and dishonest . It felt like I was engaging with someone who had zero working experience and came right from street with no education . She makes up stuff and intentionally waste your time to just prove her false story . When I asked her for her name so I can provide feedback to customer service , she mentioned “ I am not obligated to provide my name , just say black woman manager “ . I am still in shock on type of unprofessional behavior devoid of any professional integrity I witnessed this afternoon . I just read last few reviews after my experience and absolutely agree with them . Store owner needs to pay attention to these reviews as same feedback from multiple people can’t be one off case and looks like systemic issue that needs to be fixed ."

"The manager here black women is trash,,,, And the black guy work here some,,, She cheated price and mad at customers,,, It’s a trash,,, until they exchange another good manager do not go here,,, Inside ugly and outside ugly some…."

"Worst customer service experience! We waited in line to get into the store-I totally understand. But while waiting to pay, I asked my daughter to grab another item. When she came back to the line a sales lady yelled at her and said she would have to go to the end of the line. Of course, after already waiting 30 minutes I told her to hand it over to me. Then she proceeded to say my daughter-she couldn’t pay for the items once we reached the register. How petty! We are paying customers wanting to buy additional items! Once we reached the register I asked to verify the prices after the discounts, I wanted to make I was being charged correctly. The sales lady yelled and said we she wasn’t doing price checks at the register! I didn’t want a price check, I wanted to know what she was charging me! She proceeded to ask me to step aside and asked a sales person for a price check. I told her I didn’t want a price check. She wouldn’t read the prices to me. It would have took 30 seconds to read the prices instead of yell at me to step aside! I swiped my card, and paid for the items just to get out of store. It was the worst service ever!!! Horrible way to start the Holidays!!! I have never been treated that way from any retail establishment! They were saying the same things to other customers while I was standing there! I told the manager what happened and she just shrugged her shoulders. She didn’t care. I should of just walked away without buying anything!"

"The store manager extremely rude ( AIMEE)!!!! Cash Register ( Jennifer long black hair) would not exchange or return my item even though I had my receipt. The store manager said go make line again and stated that was her trying to help us. Please provide a training for both of them! Please keep in mind I waited in line to get in and another line to exchange my item. Its ridiculous to be told to go make another because her employee was unknowledge to see the receipt matched the item."