Shoe Dept. 4398 Dallas Fort Worth Turnpike Pinnacle Park Shopping Ctr, Dallas, TX 75211

"Terrible experience. Went yesterday 10/25/2023. MULTIPLE empty boxes, boxes with just 1 shoe or mix match sizes. I asked the employee for a size and color and had no help at all. Just told me what they have out is it. Will not be going back. Insanely messy store"

"Didn't like the store then the employees were arguing"

"I bought some tennis shoes 2 days ago. Since I no longer needed them, when I came to return them, there was zero hospitality. Cashier had an attitude and when I asked for my receipt back, she said she couldn't give it back. I was okay up until that point, but when I asked if I could just take a picture of it, she firmly held on to it as if I was stealing something. I like to keep my original receipt in case, but with that attitude I have no desire to return."

"So earlier today I had called and asked specifically if they had any dress shoes for boys. The lady told me there isn’t a wide variety of dress shoes, I replied with as long as you have black in size 2. She responded with we should have some and when I get there after working there is none in that size. So if you don’t have time to look around don’t bother going to this store all there going to do is say yes and not even check for you."

"Only 4 stars because they never seem to have what's priced online in the store and on Mondays. I usually find a good deal though. Although today I went in and spent more than what I really wanted to, I know I still be satisfied. Perhaps they can have a method to order the shoes online to be shipped to the store or to your address to help the demanding customers. It also, generally takes a while for an associate to speak to me while I'm searching for the right product. To sum up: need better sales and better customer service."