Shoe Carnival 728 East Expressway 83, McAllen, TX 78503

"I went yesterday with my son looking for some shoes, my son needed to use the bathroom and the manager refused to let my 5 year old son use the bathroom they claimed the bathrooms didn’t work even though I had seen one of their employees come out from the bathroom. It’s a shame that a reputable store like this treats children this way. Never coming here again."

"Everything is SO expensive. Would recommend if you like the shoes, wouldn't if its out of your budget."

"I brought a pair of shoes online during the pandemic and they didn't offered me curbside pickup, I was not able to get vet them on time so my order was cancelled but never got my money back, I went to the store to get it back, if not the money, a gift card with credit store at least, but the people working there didn't know nothing, they called the manager and he told me to call the 1800. I had my order and all and he didn't even checked, I am pretty sure he didn't know either. Until today, almos a year and never got my money back. I had to send an email to customer service but I never received anything from there. Bad experience, never again."

"Very helpful in finding my size. Sketchers are a great walking shoe and sometimes I have to wear a 4 in children's. The salesperson said that's like a 5 1/2 or 6 in ladies---it was just the information I needed! Found the perfect pair!"

"Manager and staff were so helpful. My sons shoes began to come apart only two weeks after buying them. There was an issues as I didn’t have my receipt I was able to provide my email as phone number for proof of purchase. They were helpful and understanding I would come back to buy here any day"