The Children's Place

"I love their clothes! I shop in the store and online! Great sales! The associates are nice."

"Poor pickup policy. My wife placed the order, I had the order number and screen shot and we share a last name. Never been an issue. Today it was. So we canceled the $30+ order and ordered similar items from Amazon. As of writing this, 2.2 rating. Told my wife we would find another store from now on, that poor of customer service to that many people is a pattern and not a mistake ***Edit to make review worse*** Wife Called in to complain, manager said that's how it is and hung up. 10/10 recommend everyone to give low survey scores. Hit the store manager and area managers bonus to the point they actually decide to care."

"The employees working here this morning seemed entitled, stuck up, and lacked basic customer service skills. They were working on something together when I approached the counter and did not hide the fact that they were annoyed and inconvenienced that they had to pause their project to assist me. They did not greet me, didn’t smile at me, didn’t thank me for my business. I’m not really expecting anything to change after this review since one of them seemed like she might’ve been the manager, but if you want to spend your money somewhere that you’re appreciated as a customer - don’t shop here."

"Soooo...I planned to pick up my online order today and saw I had waited too long and had been refunded already. I decided to go anyway because I had used my Place Cash so I had gotten good prices on the clothing and didn’t want to lose it. When I saw the poor ratings I thought, well this isn’t going to happen but I had to go to the forum anyway. I walked in and the first worker greeted me as I walked in. This was already unlike all the reports I had read. I walk up to the register and tell the lady my problem and she was answering phones and helping me and apologizing while trying to multitask. I told her not to worry about it I was patient. I mentioned to her the poor ratings and she said she was new and all the staff was new also and they were turning things around there. She was able to find my order and give it to me at the price I originally paid. She was very helpful and very nice. I would have no problem shopping there again. I hope everyone will reconsider and try this store again. I had a very pleasant experience."

"Other mom friends of mine had warned me that this location had really rude staff... I gave it the benefit of a doubt and shopped here twice. The first time all employees didn't even look at me, no greeting no promotion updates not even a thank you. The second time around I was picking up an online order, the cashier was sweeping and helped me although she was very awkward. No customer service skills at all. We stood in silence for about 3 minutes while the supervisor took her sweet time to come to the register just to print a receipt. No acknowledgment from her all at not even eye contact. She printed out the receipt and just walked away. Sadly I'm not returning to this location which is the closest and most convenient for my family. The lack of customer service ruins the shopping experiance."