Walmart Supercenter

"I went to purchase various items for my household, such as a robot vacuum, toys for the children, and work pants. Since it was shortly after the holidays, I decided to utilize affirm for the transaction. I was approved and proceeded to make a purchase in the electronics section, which went smoothly. However, upon reaching the checkout area at the front of the store, I encountered an issue with the barcode not functioning properly. To my dismay, the cashier and other employees seemed unaware of the problem and made no effort to assist me in resolving it. A revisit was printed with instructions on how to rectify the situation, but unfortunately, no one took any initiative to help me. I was then directed to the electronics department, where they made another unsuccessful attempt to scan the barcode. Again, no assistance was offered. I was then redirected to the front of the store, where I encountered the manager once more. Regrettably, she informed me that she was unable to provide any further assistance. I informed her that I had already closed the app and generated a new barcode in hopes of resolving the issue, but to no avail. Left with no other alternative, I ended up paying $307.97 for the items in my cart, which had been previously bagged at the initial register I visited. The manager gave me a receipt, but upon exiting the building, the lady checking receipts noticed that the smart robot I had purchased was not included on it. She promptly took the robot out of my cart and headed towards guest services while grabbing my cart as well. The manager that I just checked out with receives the receipt and Agrees the robot has not been purchased. Once again, I explained to her that I had already paid for the robot and all the other items in my cart just seconds before with her as the person checking me out. At this point, an unidentified man in plain clothes approached us and began questioning me as well. After going back and forth with him, he went off to review the security footage. An elderly lady who also worked at guest services then suggested scanning the item and my card to check if I had paid for it by processing a return. Lo and behold, the robot and all the other merchandise appeared on the correct receipt. The unidentified man returned, printed out the accurate receipt, and handed it to me. Throughout this entire ordeal, no one offered an apology or even acknowledged their mistake once it was discovered. It is safe to say that I will not be returning to this particular Walmart due to the unprofessionalism displayed by the employees I encountered tonight."

"Super friendly employees and they are usually very helpful if you need help. Prices are your average Walmart prices. The store is always clean and has recently been renovated and became more organized."

"They have relocated their drive-up pickup area. It is on the left side of the building, but it is towards the front of the store now instead of the back of the store. They have the numbered parking places, but after the deliveries coming out if the back door customers are trying to park in the back spots to be closer to the delivery access. For reference, the current pickup access doors are the first set of doors on the left side of the building near the front. Pickup spot number 1 is just to the left of the new access doors where they will be bringing out your order."

"Brought my new truck in for its first oil change. (To note, I always watch the oil change service because of past bad experiences.) The truck motor holds 7.7 quarts of oil, which i told the tech at least three times, before the job started. Two gentleman tag teamed the oil change job. One of the tech's drained, and the other filled the motor with oil. The tech was using two 5 qt jugs of oil to refill the motor. He put the first jug of 5qts in. He then began to put the second jug, which also contained 5qts in my truck. While watching this, I observed him put another 4.5 qts in. This is the worst thing you can do to your motor. He overfilled it with a total of 9.5 qts of oil. That is 2 qts too much. I advised him of his mistake, and he told me the oil jugs containers held 4qts. I informed him he was incorrect and asked that he look at the oil jug. He did so and found that I was correct. I instructed the tech to drain the excess oil from the vehicle. He attempted to explain to me that overfilling it would be OK, after starting the vehicle, and letting it run through the motor. I informed the tech that was not acceptable. The tech located the supervisor, Greg. (To note, Greg was an all-star. He deserves four stars.) Greg checked the oil level via dip stick and agreed the engine had been over-filled. Greg apologized for the mistake and gave me a 100% discount."

"This is a well stocked and clean walmart. I had some returns to do at the front counter. The lady up front was a very helpful and patient and was able to get everything done in a timely matter. Well stock garden section. Diesel fuel at the cheapest price in the area. I will definitely come back again when I am in the sealy area."