Firestone Complete Auto Care

"I had a great experience here. Namely, T was super friendly, transparent and helped me explore the best options for new tires. These guys worked hard all weekend to get me back on the road. Highly recommend them!"

"I stopped at Firestone one morning on the way to work because I needed air for my tires. I asked a employee there who was working on a car if I could get get some air and without hesitation, this employee told me to back up to the back bay. He opened up the doors of the bay, and on his own without being asked, he aired up my tires. This was totally unexpected, but it was an example of the best customer service I have seen in years. Because of this employee when I need service on my car I will definitely bring my car to this Firestone location. Thank you Mauricio! Your customer service was world class!"

"Yolanda and the other attendant, i think His name was Chris??? Both were exceptional. They were very patient and worked with me to get my repairs done using caradvise. They both were knowledgeable and recommended services suitable for what i needed And helped me get the best pricing using Caradvise. A special thanks goes out to that entire team. It felt good to experience quality customer service. My experience there was comparable to the customer service i usually get at the Mercedes dealership. So hats off to the entire team for putting their best foot forward. I really do appreciate it."

"Y'all, I should have read reviews of this place before taking my car in. DO NOT COME HERE. As multiple other people have stated this place (and pretty much all other firestones) will try to scam you out of money. I took my car in for an oil change and a full diagnostic. They told me that my front struts were completely damaged and needed to be replaced. They said the cost of it was around 1400$ or so. First of all, they were charging 500$ per strut when you could buy the factory parts for my car for 100$ each. And 400$ for labor which is whatever. I decided to wait and take my car to another shop for a full diagnostic a few weeks later. I didn't tell them what Firestone said because I wanted to see what they would say. This particular shop has a really nice system where they don't just tell you what's wrong with your car. They include pictures and documentation describing their reasoning. It turns out my struts are completely fine. So, not only did this Firestone try to overcharge me for the repairs but they completely made up the repairs that I needed to scam me out of money. You will 100% save yourself potentially 1000's of dollars by not coming here."

"Came here the other day to get two vehicles checked out. The young man that helped me, Carlos, was super amazing, he was thorough, respectful and very nice! He helped me in understanding everything that needed to be done to the vehicles and was very honest and open. The place is clean and everyone is very helpful. I do recommend making an appointment because this place gets full FAST and wait times can be an hour to two hours long."