SFX Performance

"DO NOT DO BUSINESS WITH THIS COMPANY IF YOU CAN AVOID IT! READ THE REVIEWS AND DONT MAKE THE SAME MISTAKE I DID! Very shady customer service! I ordered a sway bar for a 1996 f150. after corresponce with SFX it was determined to "fit" the vehicle. when I recived the item it would only fit if you had the factory sway bar in place. I checked the manufacters website and determined that it was in fact only to replace the OE part. After I informed SFX they changed the listing and issued me an RMA # for the return. I shipped it back at MY cost. A week had gone by after they had recived the return and I still hadn't heard from SFX. When I called to inquire they assured me they had recived it and would issue a return. Later that day just before the close of business they refunded me but it was much less than what I paid. Of course by the time I discovered this it was after business hours. I immediateley sent an email with my concerns and all of our correspondances. Again this was ignored and i had to call to accutally get clarification. After spending 5 mins telling me that it was the right part in spite of the fact that they felt the need to change the listing after I brought it to their attention. They told me that they were trying to get the owner to waive a restocking fee. No where on the listing does it state that there would be a restocking fee or i would not have placed the order. After being interupted by the person on the phone multiple times I was very annoyed and told them I would be requesting a chargeback and be leaving this review. They told me they weren't going to argue with me and placed me on hold. Guess what happend at 5pm? you guessed it i was hung up on. AGAIN DO NOT DO BUSINESS WITH THIS SHADY, UNPROFESSIONAL COMPANY."

"They got my silly little tire caps and communicated the whole time while they shipped from a different warehouse. Awesome."

"Called SFX about some traction bars that I ordered from 2 different places then was told on national back order. My project was tore apart waiting on the final part to complete I called SFX someone answered the phone and double checked with their Distributor said they put their hands on my order and would ship it right out to me was on my porch in two days as promised. Great place will use them again!!!!!!!!!!! And again they answered their phone to help me !,,,"

"The exhaust header I ordered wasn't available and I had wait for shipment straight from the "manufacturer"... 3 weeks and I got something that looked like Tiddles the one eyed monkey welded it together. Didn't bother doing a decent grind on any part of it and it sort of looks like the part from the picture. The Walmart black spray paint job was damaged because Tiddles wasn't concerned with packing it with more care. I think I'd rather kick a skateboard before ordering again."

"I ordered clear headlight covers for my truck to keep lenses clear and SFX was the only place that I could get them. Their cust. service was great!! I could easily ask questions and was kept updated on status of order, when I got product they fit perfect, exactly what I ordered etc. you can't go wrong with this company, I love them!!"