Fuzzy's Taco Shop

"Sometimes they get it right, sometimes they don't. Queso needs way more Pico. Too loud to enjoy conversation for eat in. Sometimes needs to be cleaned. So opt for carry out more often. 50 50 chance if made well. Sometimes they forget the garlic sauce, sometimes they omit veggies on the veggie taco, breakfast tacos not my liking. Sometimes brisket is dry, sometimes its great. when it's made right it's great. It's just a gamble."

"I don't know why I continue to eat at Fuzzy's or continue to order from this location. I placed an order directly on their website to be delivered because I'm recovering from an accident and couldn't drive. The dasher assigned to deliver it never showed up although he marked the order as being complete and delivered. When I called Fuzzy's, that same night, they said they couldn't refund the order b/c it was delivered by DoorDash (DD) even though it was placed on the website. I called DD and was told that Fuzzy's had to release the refund, which they never did. For the sake of an even longer review, after the calls to both Fuzzy's and DoorDash EACH, I keep getting the run around on an order that was close to $30. I feel that better care and customer service should be given on both ends. Now two weeks later, I was just told by the manager at the Fuzzy's that they can't issue a refund. I told him I wasn't even offered a gift card or a refund on my order... that's just good customer service. His reply was that he "knows what customer service is." I beg to differ. But at this point, I don't even want that. Good customer service is ensuring that you do all you can, within your abilities, to ensure that your customers are well taken care of. If I had to sit in the phone with my customer while they called DD to ensure that the refund is processed I would have done so that very night. I don't even know why I keep ordering from Fuzzy's because everyone I do (whether in person or online) my order either gets messed up, missing something, or the food is dry, over cooked, or just not worth the high price that they charge. Not at all how I remember them being when years ago. Fuzzy's is falling off. Not the same quality for the price. I've had better customer service with bad experiences at other Fuzzy's locations, just not at this one. I can confidently say that I won't be eating at Fuzzy's anymore. I'm sure they won't be hurting from the loss of just one customer."

"I've never had an issue here before but this one time is enough for me to never come back! There was mold on the enchiladas (tortillas) that my baby was eating. I don't see how something like this was not seen prior to preparing. This is just carelessness and I hope they find someone who can be thorough with checking the food before serving it. For your health's sake when coming here make sure you're checking your food especially if it's for your kiddos."

"Five star for one main reason - Justin! This man brought our whole experience as a family to a whole new level by simply being kind, generous, and great with kids. Seriously, Fuzzy’s Taco Shop in Mansfield, you have a great employee in Justin! Food: We come here often because you get a lot of food for the price without sacrificing the taste. I often get their taco plate, but today I got their Chicken Fajita Quesadilla and it did not disappoint. My wife got the Shredded Chicken salad, which came with a ton of chicken and made for a leftover box. Our two boys shared a chicken quesadilla plate and had leftovers, as well. Overall, good food with different options. Location: Lots of parking in front of the store. Located next to a few other stores, but never too crowded and always easy to get around."