Dickey's Barbecue Pit

"I came in about 7:50 wanting a baked potato and was told I’d have to wait 30 min which was fine but the two employees working were basically rude. More focused on if I was leaving a tip and after I didn’t the cashier just tossed my food on counter and walked away. No thanks for coming or waiting for 30 min for your food or anything . BUT gave her best customer services to those who continued to come in smh I won’t be returning here. One of my favorite places to eat but I’ll stick to the Grand Prairie location which has excellent customer service"

"***UPDATE*** Have yet to be contactedby the "customer service" after being asked and respoding to with all contact info. So....not a big surprise here! Eat at your own risk. The food was all cold, out of pulled pork. The brisket was dry and bland. I asked for BBQ sauce and was told they were out ( how does that even happen?!?). She said she would give the last she had and it was like jelly! (See pix). The beans were burnt, the fried okra tasted like dirty oil. Customer service was nonexistent, dining room was dirty. This was at 6pm on Friday night (11/17/23), nobody except for my wife and I in the dining room I have lived in Texas my whole life and have gone to Dickeys many times. This location needs to be closed and an entire new staff brought in! For $43+.....you could do better!! As of this date, I will never walk through the door of this location ever again. And I will tell everyone I meet to run... run far, far away and find a better BBQ place. (Wont be hard to find a better place, as the bar has been set VERY low)."

"If I could give negative stars I would. They were out of pulled pork so I ordered the brisket. Big mistake. Cold and dry. I was then told they only had sweet and spicy BBQ sauce. However, it was ALL spicy. To be perfectly honest, the sauce looked more like jelly than sauce. The okra I ordered tasted as if the fryer had not been changed in months. It tasted more like chicken than okra. Ooooh! They were also out of ice and sweet tea and a lot of the other drinks were out of order. The dining area was over run with dirty tables and and the floors were disgusting. I've eaten at Dickeys many times in Colorado and it was awesome. As for the price...$43.00. Not worth a single penny."

"Me and my family dined here recently. I had the two meat plate with beef brisket and polish sausage with mac & cheese and fried okra. My meal was absolutely delicious! The meat was very flavorful with a slight bit of heat for a subtle kick. The staff was friendly and answered all of our questions. This is a great place for a quick bite of comfort food."

"My experience today was poor. I ordered my food online and got 2 sauce less chicken sandwhich es and 2 unsweetened teas when I ordered sweet tea , the cashier that works there on Mondays when they open was poor because she didn’t solve my problem after I had to come back up there and then I called. The worst experience especially when you are hungry and you just want your food to be how it is advertised she says she put sauce in the sandwiches but there was none , literally disappointed, won’t be ordering again. (Yk the tea is unsweet because it’s darker)"