Dickey's Barbecue Pit

"Walked into the restaurant to give it a try, older gentleman cutting the meat gave the wife and I and look as if we were bothering him. I thought it was weird but continued. We both got 2 meat plates and the young lady helping us (her name started with a J) got our sides and checked us out. (She was very nice and helpful). We sat down to eat and we both noticed our food was cold. We talked for a minute and decided to let the staff know and that we wanted it to be warm. The older gentleman said that it was warm and it could'nt have been cold so I decided to get a refund and just leave. I asked to speak with a manager so I could get my refund but there was no manager and (J) had to call her and ask how to initiate the refund but the manager told her on the phone to tell me to come back tomorrow to do the refund and leave my info. I was uncomfortable with that and I told her I would need something in writing since the refund could not be done right then and there so the manager decided to come in. We waited 15 minutes and the manager shows up in street clothes with some random man as well behind the counter around the food with no hair net, gloves, cap, anything. I explained the situation to the manager and I don't think she understood what I was trying to tell her because she thought I was accusing them of giving me raw meat. I decided to stop talking, got my refund and left. The experience was kind of sour to start and it didnt get better but what I was concerned about was the fact that there was no manager there and she had to come in from wherever she was to do something when she probably was supposed to be there? I used to manage a steakhouse as a FOH manager and would be fired if I left the staff run a shift without any authority there to help."

"Fountain drinks were good. We got our refund after being served cold food. Had to wait for a manager to drive to the store as there was no management present. The young girl that works the register, to go orders, and drive thru was super helpful and sweet. Her coworker was slicing dry and cold meat."

"We were there at 4, and I asked how long the Mac and cheese had been out, and she said since this morning, ok, not ordering that! We should have just left! We ordered 1 brisket plate with 2 sides and 1 pull pork sandwich. I opened my sandwich up to put BBQ sauce on it. All I saw was fat, so I took my fork and started to separate the meat and fat. I was shocked and should have taken it back to the counter. We were too hungry to eat to deal with the rude person selling the food. Check the photo out. It was almost half meat, half fat! I will never go to Dickey's BBQ again. This one was in Corinth, not worth the $27.00 , we both had water, I left still hungry!"

"I should have known better. This use to be my favorite place for BBQ. It was 6pm on a Friday and the only cars in the lot were the employees. My food was cold. The brisket was fatty. The turkey tasted like a just add water meat. The beans had no flavor. They charged me $13 over the price of the meal. With drinks, it came to $52. I ended up paying $65 for my total bill. I knew it was worthless to complain. They refused to take my puch cards, and i had to beg for a fork. It also pays to note prior reviews. The ice cream machine has been out for more than 4 months, and I think it has been years since this place received a good review. Management needs to do something or be prepared to close the doors. The management reply of write to our social group is not working. You lost another customer. From the looks of the place not many left."