East Ocean Vietnamese Restaurant LLC

"Updated: Never going back. I had an issue this last time around. And it just left a bad taste in my mouth with the way that they handled the situation. Long story short I went a few weeks ago, placed my order through the drive through and was told that they’re would be a 15 min wait. Not a problem I give them my number and go ahead and park. They said they’d call me when my order was ready so I waited.. for almost a hour and I finally get down. They said “we tried calling but couldn’t reach you”. It’s fine I still happily want my food that my fiancé and I had been craving all day after a stressful day on our parts. Only to get home and see that one of my two entrees is missing half the food. They’d forgotten to add the noodles so I just had one full entree and one that only had the toppings to the pho. I called immediately and they pass me to the “manager” who was giving me an automated/unapologetic response. It was now much closer to closing time and I wasn’t going to drive 25 min back to the restaurant and make them wait for me. The quick solution was to give me credit for a pho on my next visit, so then I ask what phone number they had written down to call me(should have asked earlier) the girl missed a number that’s why I wasn’t receiving the call. She had literally repeated it to me 2x. Since the order took so long my only logic is that the order was fully ready. But it wasn’t. When I had walked in the girl who attended me repeated my order to me without blinking an eye, which is fine but I felt like it came off standoffish. And I didn’t appreciate that. I still haven’t gone back and don’t think I plan to anytime soon. THIS WAS ONLY MY EXPERIENCE, I hope no one has a similar problem. My best advice would be for the staff to write down ALL order information and numbers instead of trying to remember them. I understand you have a great memory but this is how mistakes are made. Food is absolutely delicious! I had been looking for a great pho place and this is definitely it! I’m so glad my fiancé and I decided to try it. I can’t wait to go back. I got the chicken pho as I’ve been craving a lot of chicken during my pregnancy(my fiance got the beef) and the flavor of the broth alone is *chefs kiss*. The rolls with the duck sauce really tied the whole thing together for me!"

"Everything was SOOO good!! I’ve been to many restaurants and order Pho but this one definitely tops it for me. The service the atmosphere the TASTE! 10/10 recommend"

"This was out first time here and it was perfect. We will definitely make more trips here. They have a lot of vegetarian options, friendly staff, and a very clean and mellow atmosphere. I got tofu pho w vegetable brooth, my husband got a fresh vermicelli noodle bowl he said was very tasty, and my son got the chicken pho small size which was a perfect medium size bowl. We tried tofu spring rolls and the vegetarian fried veggie rolls, both really great. Highly recommend! Oh, and thr Thai tea is perfect"

"Pretty good food. Stopped by after a long trip and staff were attentive and friendly. Even though there were a good number of people, we didn't have to wait. I tried the tofu fried rice and it was delicious."

"The food was delicious! You can taste the freshness of the veggies, and they still had a slight crisp to them. You can hear the woks at work in the back cooking food as ordered, and my food came out hot the way I like it. The plate is well served, and prices are reasonable. The only thing I was surprised about is that they do not serve Bah Mi, but the egg roll was really good too,Service was excellent as the waiter was attentive. The place looks very clean and semi spacious. Will definitely come back for some Pho."