Joe’s Italian Grill

"I had the “combination dish” and it was perfect for me. The team is really friendly, helpful and fast. Clean place. Delicious food. Tiramisu was awesome. Just don’t go for margaritas. They were not as good as the food."

"I tried to communicate with you via email but after no response, I hope this post will trigger a response. I want to take a moment to share my disappointment in the service we received at Joe's on 9/14/23. Before I share about the experience, I must share that I have been a very happy customer on many previous occasions, hosted going away parties for colleagues, hosted my team for a meeting, catered events from your restaurant as well as recommend it to anyone who has inquired about where to get good food in the Hempstead area. Now, I doubt if I will be able to make those recommendations again. On yesterday, I attempted to be light hearted about not actually being able to eat because it took our food so long to come to us that we had to ask for it to go because our lunch hour had expired 15 minutes prior to actually receiving the food. However, I truly believe that the management added insult to the injury. When one of my colleagues who ordered a 14 inch pizza got the pizza that had been packed up to go in the kitchen, she was dismayed to see the state that your team had sent her food out to her. Please see the picture attached. The best solution the manager had was to take 30% off of the bill. Even when I said, you should give me a piece of cheesecake he replied I will for 30% off like the situation was funny. Let me clearly state why his response was insufficient and insulting; thereby impacting our perceptions of the establishment. 1. My two colleagues who ordered pizza only ate bread and butter for lunch. 2. We waited over 45 minutes for entrees so none of us had time to actually eat lunch. 3. The lunch pasta trio that I ordered, which I have ordered many times before was lasagna that I was told was the trio. 4. When the pizza was packed up there was absolutely NO CARE given by your team to ensure that it was suitable for sale. 5. Taso, the manager, thought that he really had done the right thing by letting four customers walk out after hearing all of the complaints outlined above and seeing the condition of the pizza. He actually tried to claim we boxed the pizza at the table and seemed to ignore that it was boxed in the back and brought out in that condition. I told Taso that everyone was entitled to a bad day. However, it is clear our continued business was not desired. The rating on the atmosphere is only because you all need to get rid of the flies."

"So happy we made the drive to try this place! We heard through family friends how good this place was! The food was affordable, big portions, and so delicious! It felt more authentic and homemade. The restaurant was very clean. Thank you Jessica for outstanding service. We can’t wait to come back!"

"It is a great place with great food and excellent service. Joe's has a full menu, a full bar and a full desert menu. The pizza is great and is definitely very tasty with awesome crust. This is definitely a local hot spot. We will most definitely be back. They also have spotless bathrooms, a clean restaurant and kitchen as well as a 30% discount for Military / Veterans! A great place, indeed."