Dunkin'

"I drove by today around 4 pm and the lady on the drive through rushed me into an order even though I was not ready. I ordered coffee and had my daughter who was selecting the donut. Next thing I hear is that "what are you waiting on". I told her we selecting the type of donut. Not 10 seconds passed she again said what do you want?? Note that this tone was pretty rude. So assuming she didn't hear me the first time I said loudly Hold on we are selecting the donut. The lady starting going off on me by saying you can leave if you yell. I was dumb founded to say the least. When I asked what you mean, few folks were laughing and said go to next Dunkin. I approached the window and this lady was visually coming after me and when I tried explaining her or asking store manager, she said she is the store manager and acted like calling the cops. What's wrong with customer service. Never going back here ever!!"

"HORRIBLE customer service. After waiting about 14 minutes I finally asked if someone could take my order to which the tall woman answered “when we can we will, it’s only the 3 of us here”. I feel bad for the young lady that was alone making drinks. Hire more people. Drive through is priority? Then don’t open the f door. Will never come back."

"This time, it was good, but it is not consistent. The goodness has everything to do with who is working that particular day. My order seems to be complicated in contrast to my wife's. Her order is always quite simple a coffee with extra cream and sugar. I am a Diabetic and I order mine with extra Splenda, usually 7. This seems to confuse the coffee makers. What ends up happening is they will put extra cream in mine just like my wife's, and usually not even enough Splenda to taste it. They have made mine correctly only a couple of times, but I was so unhappy that on prior visits, it encouraged me not to even order a coffee when my wife gets one, and she goes every day. I hope all my future visits go well. Please be mindful of I order Splenda. I want to be able to taste it. Please take the time to stir the coffee. I have actually held onto one coffee until it was cold and added more Splenda to it when I got home."

"Came in to grab a few drinks. Kids were a tad slow and the staff were very patient. With asked for a few subs without any issues and the drink were all quickly made. Enjoyed the experience, would definitely return when in Dallas / Forth Worth area."

"They do not care about their customers here. I ordered a raspberry watermelon coconut beverage and got a mango pineapple one instead with no communication on being out of something, the everything bagel bites I ordered were super hard and burned. The one off Precinct Line is way better service and food quality. This one here they just don't care, but I bet you they wouldn't serve themselves like that. Two thumbs down, never coming back."