United Supermarkets

"That new fuel management is absolutely amazing great customer service definitely going back because of her"

"Easy and fast in the morning. I'm the afternoon be ready to get in line.."

"Went to get gas my car only take $22 to fill up - only had a $100 bill they would not take - went to next gas station near by and filled my car up —-United needs to step up and realize not everyone uses credit cards or debit/ we are real people that used cash 60 year old me disappointed in your service to customers and I will never shop at 50th and Indiana location lubbock again- poor service and none understanding staff"

"I went to get a money order for rent. I went to the service desk, gave the woman $900 for an $875.59 money order. The woman gave me $4 back. I kindly told her I gave her $900, the woman immediately said “I didn’t count the money wrong” so I asked them to check because it was all I had till my next paycheck. The woman proceeded to ignore me and said her till was balanced and made an unnecessary “go get a job” comment since i was stressed about the $20. It’s not that hard to count money guys, and to make ugly comments instead of taking accountability for a simple mistake just goes to show the character of people and just how far they will go to avoid responsibility. It’s not the end of the world to resolve a minor issue. But the fact that they purposely made it seem like i had offended them when all i was trying to do is get the money i was rightfully owed, is not good business."

"My fiancé ordered a cake Friday for our son’s birthday and Father’s Day, mind you it was a 1/4 sheet cake and was told after ordering to go to the register and pay the ticket then bring your receipt with her on Sunday “ the desired pick up time”. We go to pick up our order and was then told a totally different ordering process… so to our disappointment there was NO CAKE MADE and in return was rudely told EVERYONE knows what to do. She explained to the employee that no one informed her to bring the ticket back up to them after ordering at the bakery then going to the register to pay and then take the receipt back to the bakery. No apologies, no trying to make things right and absolutely no respect…..just turning around saying I’ll get you your refund and saying rosy tried to call you, again, mind you there was never a message nor a missed phone call log ! I think this is the worst customer service we have ever had in this store and not to mention my mother in law experienced the similar customer disrespect with this bakery! We will never shop at this location ever again until your management puts in effect and control on their rude and disrespectful employees!!!"