Pizza Hut

"I ordered 136 dollars worth of pizza last night and a bed bug crawled out from underneath a pepperoni slice on the pizza that was for my kids and I know for a fact I do not have them when I called them they didn’t apologize they only offered to remake the pizza or give me credit for the next time."

"We ordered takeout on the app for a birthday party last night. All he wanted to do for his birthday was get stuffed crust pepperoni pizza. You totally ruined that. When it said our pizza was ready we got in line to pick up. We sat for approx 10 minutes before we got to the window behind 1 truck. When we got to the window the kid said our order just got done, took our money and went to get the $70 worth of pizzas. He came back and said it wasn’t done and we needed to go to the back of the now 8 car line. It was in the road at this point so we said no we’d just wait. If one car was 10 minutes we weren’t get back behind 8 more. He said ok and then went to get the manager Candice. She informed us that we had to move or she’d call the police. When asked if our pizza was done she again said no. We asked why the app said it was ready to pickup and she didn’t have an answer. She told us it was at least 5 more minutes. We again told her we were not going to wait behind 8 cars and we again threatened to call the police. No other options were given. No come in and we’ll get it for you, no pull over to the side and we’ll bring it out so you don’t have to wait another 30-45 minutes in line. Nothing. Expecting us to wait in line and then be given cold pizza is ridiculous. We told her to cancel the order and refund us and we left. Threatening to call the police was absolutely ridiculous. Something needs to be figured out to prevent these types of issues and that’s on Pizza Hut not the customer. We absolutely will not be eating at Pizza Hut again."

"Stopped in to order pizza they told us to wait a minute and someone would take our order after they took 5 more call in orders and a couple of dings from the door dash tablet still no one took our order they just kept walking by my wife like she wasn't there we were just trying to let our granddaughter use her reward she got from school for reading we ended up just leaving and going somewhere else and no one even said goodbye lol"

"Depending on the day or time you come in you may have to wait a while to place or recieve an order. Some of the employees will see you're out front and either ignore you or ask if you've been helped before retreating into the kitchen before you can respond to them. I will be reconsidering picking up deliveries if they're from here, especially if there's such poor employee-to-customer/driver communication"

"I Do carry out and absolutely there is no complaints about the customer service. The staff are always friendly and the order is right every time. Restaurant itself needs a lot of work but it’s up to the owners to fix it."