Star Chrysler Dodge Jeep Ram of Big Spring 821 West Interstate 20, Big Spring, TX 79720

"When I called they were friendly and helpful answered all of my questions. They were fast to take my car in for service and just as fast to get it out of there! Overall great service and happy customer!"

"We had the best experience! Tony was great, everyone in the other departments were just as awesome! He listened to all our concerns and was great at answering all the questions we had! He got us into a new family vehicle that has a ton of space, and looks amazing! I hope everyone has a great year! Thank yall so much!!"

"Got me in and out in the same day and 3 days early. I give them 5 stars for that. Previously I had my truck in there to get recalls done. Other things needed to be done in order to stop some shaking in my front wheels. First they said it was wheels hubs, that didn't fix the problem. Second attempt was brakes. Didn't fix the problem either. Then they said it needed wheel balance, which I said no to. The reason I turned it down at this time was because nothing seemed to fix the problem Previously. I was also charged over $4000 for all the work done and my truck was under warranty and should've been covered. I had to ask for reimbursement of the hubs but never once did they reimburse me for the parts I paid for that was already covered by my warranty. This last time I went in I had them balance and rotate the tires and the shaking is still there. All of the work they did to the truck and it still has the same problem. (Besides the recalls) I feel that these people a reimbursement for all parts paid out of pocket that didn't fix the problem and the labor as well. Nathan and the tech was great the last time I was there on 2 different recalls only. I give the 5 stars. Previous visit. Maria in parts department is awesome as well. 5 stars also."

"Wonderful experience in the service department. They are always so friendly there. Marie was an excellent service advisor to work with! She went above and beyond and made everything easier. Super friendly and cheerful personality! 10/10 would recommend her and going to them again!"

"I want to say that I am so very pleased at the way I was treated and the way my problem was handled. Was always informed of each step taken to get my car going again. A very Big Thank You to Ms Marie, service department, she is amazing ! ! ! From the very first day my friend and I went in there she was very kind and explained everything very well and continued to keep me informed every time something was getting done to my car up until it was ready to be picked up. Congratulations to Star Chrysler for having such a great employee , outstanding attitude, Ms Marie ! ! !"