IHOP

"The food was bland, and my son's waffle was overcooked. The service was excellent, but I wasn't impressed with the taste/flavor."

"IHOP is hit or miss depending on what town it's in like most chain places. Today, IHOP was a hit. Food was good, everything was clean, and can't say enough about our waitress. Angelina was on top of everything. Drinks, food, refills, nonstop go go go. Didn't ask or want for a single thing. A+ experience."

"My wife and I were ordering drinks, hoping to remain for an enjoyable and relaxing breakfast. However we quickly left after our waitress told us they didn't have any more tea; this in spite of observing other tables being given refills of tea. I feel that for whatever reason we were discriminated against. It should also be noted that this same "waitress" waited on us last time as a "manager" and that seemed very odd to us, especially since there seemed to have been plenty of servers to wait on us. As a consequence of all of these things I have mentioned, we will not ever be eating here again."

"NO SERVICE, NO CONCERN ABOUT ANYTHING....NO COME BACK TO SEE US........although the waitresses worked tables behind us, in front of us and around us.......they ignored us, we felt invisible, or that the people did not want to wait on us. An elderly couple sitting across from us were treated the same way. The elderly man asked for service 2 times....... The table person who cleans the tables......finally brought our drinks....... coffee and very sludgy ,mirky, tea....we waited another 20 minutes and had to tell the hostess/sitting person we needed a waitress.......food was cool.......the tea looked like used dishwater. When I complained to the waitress.......she said the regular tea was not filtered and so that is how it is to look.....supposedly they will work on that......sometime next week. $44 on what should have been a nice dining experience.....but a waste because of the Big Spring IHOP "we don't care attitude". The waitress asked if we would like to speak to the manager........but as frustrated as we felt, I declined because I felt if we had service this bad, the manager would not care anyhow. We have been to many restaurants everywhere.....and this is the worst we have found. I did not want to even give the one star I gave because of the "rude ,we do not care that you are here " attitude.....it made the meal un- enjoyable."

"My husband and I went to IHOP in Big Spring this morning for breakfast. The wait wasn’t too long. We were told that they were short on servers so we may have a longer wait, ok, understandable. We got our drinks and the glasses were horribly spotted, asked the server for another glass and cleaner silverware, the server stated that’s how all of the glasses and silverware are. Ok, not a huge problem I guess. Ordered our food, a breakfast sampler and the Colorado omelette. Our food was cold and hard!! We complained to the server and she stated they were short staffed so the food wasn’t coming out as hot. Wait what?!?! Asked to speak to a manager-was told the manager wasn’t there yet. Asked for the ticket and the server stated she had to go find it. We waited at the table for 40 minutes waiting for her to return with our ticket. She never returned so we went to the front to pay, had to wait another 15 minutes before someone could locate our server for our ticket. The server had the nerve to ask us where we had been sitting. Excuse me ma’am, were you not our server??? We paid $44 for cold eggs, crumbly pancakes, hard bacon and dirty glassware and silverware!!!"