BritKare Home Medical
1800 Coulter Street South, Amarillo, TX 79106
Hours open
Monday:
1:00 PM - 5:30 PM
Tuesday:
1:00 PM - 5:30 PM
Wednesday:
1:00 PM - 5:30 PM
Thursday:
1:00 PM - 5:30 PM
Friday:
1:00 PM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
BritKare Home Medical, located at 1800 Coulter Street South in Amarillo, Texas, is a health store that specializes in providing CPAP and BIPAP equipment for a restful night's sleep. They offer a wide range of masks, tubing, machines, and more. Additionally, BritKare provides oxygen concentrators and tanks, orthotic braces, incontinence supplies, compression socks, and other durable medical equipment. They also offer rentals on knee scooters and wheelchairs.
Their Registered Dietitian can help with nutritional needs, including oral supplements and tube feeding formulas. Established in 1995 by Stan Britten, BritKare has grown to three locations with over 60 employees. Their goal remains to provide the best care for patients, offering custom equipment, wheelchairs, nutritional supplements, and respiratory equipment.
The staff at BritKare undergoes rigorous training to ensure patients receive top-quality care. They have licensed Respiratory Therapists, registered dietitians, and rehab specialists on hand to meet specific equipment requirements. If a particular item is not in stock, BritKare will work to special order it for you.
Customers are encouraged to visit a BritKare showroom to try out products before making a purchase. The staff values customer satisfaction and strives to make every experience a positive one. Fill out a new patient form today and experience the quality care provided by BritKare Home Medical.
Reviews
"The staff here is always super friendly and helpful, and are able to assist in all my medical related needs. I go here for my CPAP, and they *always* have stock and knowledgeable associates standing by."
"Britkare has to be the worst company I have had to deal with. It took several months for the company to get my order to me. Now they billed me without my knowledge. They stated that some insurance companies require things to be billed separately. This is the first time in 3 years that it has ever happened. When I contacted billing, Lynn was snarky and rude while speaking with me. She stated that I did get the invoice when in fact I did not. When I asked to speak with her supervisor, they were out of the office (how convenient), and her supervisor’s supervisor was out as well. People are treated like garbage from this company, and the supervisor and the owners do not care. If you have other home medical supplies options, please use them and stay away from Britkare."
"I have been trying to get my monthly supplies for 3 months. The first month they were 1 week late and they told me they had to reset my shipping date because of that. The second month they were 3 days late and they had to reset the shipping date again. this month the supplies were due on the 12th. It's now the 21st and I still haven't received my supplies after multiple calls. I would change suppliers if I knew another one."
"I have a nebulizer that stopped working it was replaced the second one did the same thing I called they came with a new one. They tried to convince me it was blowing out smoke and it was not. I didn't see it they said it was barley and it was working nothing they could do they were not going to replace it the guy they sent told me he was the driver and didn't work in respiratory the office said they had to trust him also they told me it was the medicine that I was using. It was the same thing I used for 2 years. The machine was not working. I was looking at some of the reviews from others in the past the comments that were favorable were responded the negatives were not."
"We were on a long trip half way across the states when my husband realized he inadvertently misplaced a part for his cpap. Rich found the part we needed and gifted it to us. It only took 2 minutes for him to care for our needs, this made our trip much more pleasant and healthier for my husband. Thank you so very much! The Whittingtons"
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