Geek Squad
101 Westgate Parkway West, Amarillo, TX 79121
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
11:00 AM - 7:00 PM
Photos
Location & Phone number
101 Westgate Pkwy W, Amarillo, TX 79121, United States
About the Business
Geek Squad is a technology institution located at 101 Westgate Parkway West in Amarillo, Texas, United States. Our Geek Squad® Agents are experts in all things tech and are ready to help with any issues you may have. Whether you need help with installation, repair, or troubleshooting, we've got you covered.
Our services include in-home appointments, in-store visits, and Total Tech Support memberships to support all the tech in your home. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan for adding new tech or appliances.
We offer a wide range of services including phone repair, Apple repair, computer and tablet setup, TV mounting and repair, smart home installation, appliance repair, car electronics installation, gaming console repair, camera and camcorder repair, and more. Our Geek Squad Agents are available 24/7, 365 days a year to assist you with all your tech needs.
Geek Squad also offers Geek Squad Protection to ensure your tech stays working like new beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get more out of your tech and discover inspiring new technology. Visit our Geek Squad Intelligence blog for expert articles, helpful forums, and frequently asked questions.
Reviews
"No help whatsoever. Maybe pick up the phone..."
"Absolute terrible experience filled with wrong information"
"Did a good job on setting up my new computer. Remember to address the virus checker program if you don’t want what came on your machine, in case they don’t ask."
"I dropped my computer off to get repaired, about a week later I got an update that it is fixed and ready to pick up but when I get there, they tell me they can't fix it. The reason they gave me was that "since this was a pre-built computer and the motherboard was pre installed, they didn't know how to fix it." Need I say that I bought the computer and their upgraded parts from the exact same best buy, just this last summer. During the drop off they charged me $200+ to get it fixed but end up not lifting a finger to fix the very problem that I payed them to fix. The only thing geek squad is useful for is if you don't know how to upload your photos, and for senior citizens that need assistance on how to use they're tech. I will rather shoot myself in the foot than to ever hand my equipment over to geek squad to "fix" something ever again. The workers don't know what they're doing. It is as if you stick a white collared shirt on someone and that automatically, makes them a genius. I will never pay for their services again"
"My experience with the GEEK SQAD has been FRUSTRATING AND HURTFUL. I have canceled my account over a year ago, and they are still drafting money out of one of my accounts EVEN The website and phone calls were futile. They are unreachable without large waiting times and you cannot count on your cancellation made online. Additionally ITS NOT USER-FRIENDLY when I used there site CONFUSING and again FRUSTRATING. I lost time and money disputing the charges. The computer I bought from BESY BUY CEASHED in its first year and 4 STARS IS INACCURATE at best!"
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