Spalding Jewelry Co

"I brought in a piece of my wife’s jewelry to be repaired. Jason quickly assessed the problem and fixed it as I waited. I always receive courteous and personable service when I go to Spalding Jewelry, and their prices are quite fair. Additionally, the staff are very honest and trustworthy."

"Best jeweler in Indy! Very personalized customer service and QUALITY workmanship!!! If you are in the market for new jewelry you want to go to Frankie. He went above and beyond!! The center setting of my wedding ring had four stones and we updated it to a solitaire. Frankie found us the best stone and he replaced a few other stones that had fallen out over the years. It is absolutely gorgeous! Anyone giving this place less than 5 stars is crazy! Reading the review of the guy that complained about being asked to move his car because he was blocking the entrance just blows my mind! This is a small business with a small parking lot. Be courteous and less entitled sir! Thank you Spalding! WE WILL BE BACK, customers for life!"

"Love the craftsmanship of Spalding Jewelry. Both Frank & Beth are knowledgeable, trustworthy & kind. All their repairs and design work is completed in house by them. They designed a beautiful anniversary ring for me to fit my wedding set for our 25th with a beautiful diamond for each 5 years. They also repaired my favorite sapphire ring replacing a lost stone and prongs so I can enjoy it years to come. Beth assisted my husband in selecting a beautiful necklace for Christmas."

"I love the team at Spaulding! Their personal service, awesome selection, professional customization, quick repairs, and prices are awesome! Always a satisfying experience, I totally recommend! Another plus, they are locally owned and operated :)"

"I’ve been on an emotional rollercoaster. Went in to have my ring re-tipped (re-pronged) and it was not done to my satisfaction so they told me to bring it back in and they agreed with me that it needed re-done. They did the right thing and re-tipped it a second time but within hours 2 of the new prongs broke. So, I took it back in and they gave me some options. They went forward with a whole new option to rebuild the entire setting, and did so without my consent, and sent me a video of the final product. In the video the ring looked okay and honestly at that point I just wanted my ring back. My husband picked up the ring and when I got home, I was devastated to see it in person. My engagement ring and wedding band are literally the only pieces of jewelry that I wear and the only material objects that I own with sentimental value. My ring is ruined as it is right now, I can’t wear it because I cry every time I look at it. Zoom in on the pics to see how uneven the prongs are and how crooked the diamonds are. It pains me to write this because the people at Spaulding are very kind! I really do think they have integrity and tried to do the right thing. This might be a fluke situation but it’s my honest experience and I’m not sure when or if I’ll ever wear this ring again. I think they are probably a great place to purchase from and fairly priced, but I’d shop around for repairs. If I was giving stars for kindness, I’d give them 5 but I have to review based on the work done."