Reindeer Auto Relocation

"First off, I’d like to say a special and big thank you to Shawn Smith for her excellent customer service, for her attentiveness, and constantly keeping me in the loop about what was going on, any delays, etc. I’m so happy with the service that was given to me, my car even arrived earlier than I expected! I would recommend Reindeer to anyone trying to get their car from one place to another, especially if it’s cross-country. Amazing and so pleasant!"

"KUDOS to Reindeer Auto Transport (I swear that’s their name) - vehicle arrived on AMAZING shape and 2 weeks EARLY and the weather in Anchorage has been below zero and snowing. The driver in South Florida was from Seattle and super courteous and the driver today here in Anchorage Alaska brought my vehicle on his flat bed turned on and with heater running and he told me “I figured you will be driving her soon so I turned her on at the port and put heater on as I loaded on my flatbed…. SERVICE!! My boss, who relocated from Jacksonville FL to Anchorage AK used Reindeer and recommended them and I can see why!"

"Unfortunately they don’t respond well to emails. Specifically , I had sent multiple emails in the past asking 2-3 questions, and it appears they didn’t read the email in its entirety and would only answer the first question. They also got paperwork wrong about my vehicle, which if not caught would have resulted in a higher (1.7x correct price) cost. Attention to detail is not the strong suit but the staff were relatively nice and helpful. At the end of the day my vehicle did make it from point A to B without damage."

"My car transfer went exactly as communicated. Questions were answered in a timely manner, and all potential possibilities were conveyed. The pick up driver and delivery were spot on, with drivers communicating as we had been told to expect. My 4 month old car is just as pretty as when it went on the initial vehicle. Thank you Reindeer! Merry Christmas!"

"Reindeer Auto was the epitome of professionalism. I had my 2017 Honda Hatchback shipped for the long hall: across the country, Boston to Northern California. And each person on the team took care of me every step of the way and never dropped the ball. Evan was my initial point of contact, Shawn owned the transit logistics, and Alex was the knowledgeable driver. Details regarding pickup window, transit, and drop off were clearly communicated via series of emails and phone calls. My service was “prepaid”, so I only paid one time upfront. I had been burned in the past by a different relocation service, who shipped my car across the country (west to east). That company’s driver unexpectedly requested cash or else they “wouldn’t give me my car”, plus my car had roof damage. So, I don’t easily trust auto relocation services after that experience. That was NOT all the case with Reindeer. Their transit contact and driver were kind, plus I had no car damage upon delivery. There was dirt on the car but that was clearly conveyed to be expected before my car was picked up. After all, the driver had to drive through Wyoming/Utah border where there is known to be heavy snow/slush. A big kudos to Evan, Shawn, and Alex for their care to detail, answering my numerous questions, and making me feel comfortable every step of the way. This team was truly stellar and I hope other customers get these people!"