Summit Interventional Radiology Clinic

"You never figured out how to bill my insurance correctly for a bill from January. I called you AND Woodlawn called you directly to give you the correct information. Now I have to try to recover my money from the insurance company myself because I didn’t want it to go to collections."

"I have been involved with them for 2 years,they have been good to me. They helped me with my condition in the best they could. Friendly and Personable."

"The care has been good and helpful. The billing is abysmal. The first time I went, they sent my bill to collections without even billing insurance. Just got another bill - NOT BILLED TO INSURANCE. It’s not that hard, every other doctor’s office does it. So weird. Then the THIRD time, they forgot to get a pre-authorization with insurance for a MAJOR procedure. Forgot. So the claim was denied and I've had to go to a TON of trouble to try to get it paid but it's looking like I'm going to have to pay out-of-pocket for this major procedure. Something I've never had to do in twenty years of being with my insurance carrier and multiple different surgeries for multiple members of my family. I'm sure billing is complicated, but in this case it was very negligent, and the good care isn't worth thousands and thousands of dollars because of their mistakes. I wouldn't be able to recommend Summit to anyone because of this."

"Was sent to collections when I had not even received a bill! (And I had been wondering where it was!) If you use this service might want to call THEM to find out what you owe because they don't send bills or attempt to call just send to collections. If I were in charge of this company I would find a new bill collections manager because the current manager apparently doesn't care or have the common sense enough to realize that they are giving away 25% to 50% of the bills to the collection agency for the convenience of not having to pick up a phone and speak with patients about any bills over the phone. Ever consider something might have got lost in the mail, at least, or that maybe you had a wrong address????"

"The call started out nicely. She she was polite and all. Until I asked for validation of the supposed debt they claim I owe. She then got very aggressive and even asked me what I had to hide. Um, hello, nothing, but I would like to confirm that this supposed debt is for me. She threatened to send it to collections and have me sued. I cited my rights under the federal law in regards to validating a debt, got a mailing address, and got off the phone. Know your rights people and use them! The Fair Debt Collection Practices Act protects your right to debt validation. You have the right to make sure this is your debt and that the information is accurate."