The UPS Store
2751 Legends Parkway, Prattville, AL 36066
Hours open
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 2:30 PM
Sunday:
10:00 AM - 3:00 PM
Photos
Location & Phone number
About the Business
The UPS Store at 2751 Legends Parkway in Prattville, Alabama, is a one-stop shop for all your shipping and printing needs. As a trusted name in the industry, this store offers a wide range of services including packing and shipping, printing and copying, mailbox services, and more. Whether you need to send a package across the country or print out important documents, The UPS Store has you covered. With friendly staff and convenient hours, this store is the go-to destination for all your finance and store needs in Prattville.
Reviews
"The workers here were very friendly and helpful with my complicated order and a busy store. I was there Friday, just after lunch time!"
"a couple days after New years I needed to mail a package, it was busy. They did a fine job getting customers in and out . I recommend this store."
"Most employees are great but there is on gentleman there that has no customers service skills . Do not know his name but he is the Africa American gentleman. No greeting or eye contact. If he is the only one there I leave a. Come back when the other nice clerks are there. He just takes the package and hand you your slip. Nothing else the first few times I thought he might be mentally challenged but I have on other visits seen him engaged in conversation with his colleagues and actually laughing and smiling with them."
"I wanted to give kudos to a young lady working in the store tonight. I stopped by with an Amazon return on my way home from work. The line was long and wrapped around the small store. There was a young lady working the middle terminal. She was shorter with curly hair and glasses. Unfortunately she did not help me, so I was unable to get her name. I was impressed that she spoke to people coming in and let us know they would be with us as soon as they could. I felt she needed recognition, because I have visited here before and those working barely spoke to you or acknowledge you even when you’d get in front of them to do your transaction. It’s the Christmas season and people are often short on patience and rude. I appreciated that that young woman acknowledged customers and made sure they knew she saw them. I very much appreciated it. Especially since I’ve had such horrible service there previously. Hopefully her bosses take notice as well."
"I've been visiting this store over 8+ years. The customer service here now is just horrible. They don't greet you or smile, it's just "NEXT" . They have personal conversations in between customers when the line is extremely long. Sometimes they are hesitate about taking the next customer if only 3 customersis in the store & two or three reps are present. What ever happened to customer service! It is the only UPS store close by in the Prattville/Millbrook so that is one of the reasons I still come here, but for now on I'll do my best to deal with other stores preferably in Montgomery when I'm in the area."
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