The UPS Store
9340 Helena Road, Birmingham, AL 35244
Hours open
Monday:
8:00 AM - 6:30 PM
Tuesday:
8:00 AM - 6:30 PM
Wednesday:
8:00 AM - 6:30 PM
Thursday:
8:00 AM - 6:30 PM
Friday:
8:00 AM - 6:30 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
12:00 PM - 5:00 PM
Photos
Location & Phone number
About the Business
The UPS Store at 9340 Helena Road in Birmingham, Alabama is a trusted institution that provides a wide range of financial and store services. From shipping and packing to printing and mailbox services, this location offers convenient solutions for individuals and businesses alike. With friendly staff and a commitment to customer satisfaction, The UPS Store is your one-stop shop for all your shipping and business needs in the Birmingham area.
Reviews
"In 2022, I left a one-star review of this store because the previous owners were giving a masterclass in how to run a business into the ground. Fast forward to 2024, the store is under new management and has made a complete 180-degree turn for the good. The store is clean, and the staff are friendly and attentive. I look forward to coming back!"
"The new owners are friendly! I visited this store on Sunday, 11/19/23. I wanted to give a special kudos to Bianca, the worker that was there. She went above and beyond to handle a print job that took longer than expected. All customer service is not lost and I really appreciate her kindness and efforts to get the job done. Thank you so much!"
"The staff at this location has been courteous & perform their duties adequately. That wasn't always the case. Do I detect a change in owner? If yes, keep up the good work!"
"I used to hate coming to this UPS store because the guy in charge was extremely rude but thankfully there’s a new owner now. The star rating needs to change for this UPS store because after new management took over this is a completely new place. Everything is nice and neat, the store smells great and the customer service is amazing. Hopefully we can make it go from 2 stars to 5!"
"Before we went today we tried to avoid this place at all cost and would only go to it if it was necessary. Every time we went our visit was always met with a rude guy who was rude and not helpful at all. We went today after hearing about new ownership and we were impressed. The new owner was super friendly and knew what he was doing. This location was notorious for its “cigarette” smell but they have a huge air purifier now to combat it. They are also planning on removing carpet which is a huge improvement. I will 100% be returning to this location and I urge you if you have had a bad experience here or if you just need to ship something this is the right place to do it."
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