42nd Medical Group 300 SouthTwining Street, Montgomery, AL 36113

"I have the best Dr. Ive ever had in all my time with military right now in family health"

"The pharmacy service there is good. However, my parents are 90 and 96, and there are no accommodations for seniors with mobility issues. They are not tech savvy, so telling them to use an ap is like speaking a foreign language. I wish that they would reopen the drive thru for seniors, at least."

"Quite disappointed with the long queue at the pharmacy and one staff in particular. Getting an appointment to see a doctor is something else but once you are called in you are good. The nurse and doctor were good."

"BEWARE: If you are Tricare Prime Retiree stay away. My last visit in September 23 was the last straw. When you are retirement age you need to find a real care provider that will perform an actual exam. My physical appointment was a joke. Provider did not look at me seemed rushed to just get me out. Did not look in my eyes ears nose or mouth. Wrote things in my patient note they did not even ask me about. The pharmacy. It’s like a guessing game of, what to do this time to get a prescription. Take a number. No. Get in line No. call the number you should just know but dang it you don’t. No. Oh yes and if you know a number they do not answer it. Last but not least we’ll text you, lol what a joke. Saddest customer service ever. But their message will tell you they feel your time is valuable. If you’re retired and get the impression they don’t want you in their facility you are not alone and IMHO you are not wrong. Now that I’m seeing a REAL provider I can’t believe how sad this facility is. Can’t say how sad the care they provide is because they don’t care and don’t provide care. My message to the facility. If you don’t want anyone that is not AD you should just send out letters. We don’t want to care for you find a civilian provider. It’s poor practice to provide substandard care in hopes people will be driven away. Sad just sad."

"From the front desk to appointments and scheduling to the health care staff. Even patient advocacy is a joke. Attitude problems and rudeness. Zero understanding or compassion combined with stank energy amongst the staff here. Definitely no "Florence Nightingales" here. Still 1 star after my encounter with a pa skinner sarcastic un compassionate and rude. Hung up on me on a virtual phone appointment. So much for a code of ethics. Very classless and mean."