US Nails

"If I can give no stars I would. I would never go here again. I went the first time the lady messed up my feet cool ain’t go back until yesterday. I went yesterday because my mother loves this place plus her nails and feet always looks nice bad move on my part. Kevin did my nails and did them like he was in a rush also he didn’t want to clean them up from all the polish and stuff on my skin. Some man did my feet first off it took him a very long time to do a basic pedicure. Secondly he polished my feet but wasn’t polishing my whole toe nail. Thirdly my big toe had a polish lump on it so instead of trying to take it off he steady trying to add more polish on it. Lastly he also nipped the bottom of my toe. I told him to take it all off and he had a little attitude and snatched my foot. Kevin then called himself doing better lol not at all extra polish on my toe, toe nail not fully polished, etc. They are also very rough when grabbing your hands and feet. Never again will I go here."

"LOOK AT THE PICTURES. They were not very busy. 6 techs and there were no waits at the door. I’ve been getting my nails done for over ten years. I have been to many salons across highland, munster and Schererville. My regular salon is closed on Sunday. So I chose here. A place I’ve been twice before. I’ve never been burned with a dremel tool. I was burned 4 times during my visit today. Two burns bled. The man who initially helped me over filed my tips on the sides so the shape was crooked and my real nails(without acrylic over them) was exposed by the bed. He also added glue to my underneath between the separation of my real nail and the old tip. there was glue everywhere after That. He was so Careless. The edges were jagged and the initial polish he used caused bumps and was not smooth or consistent. When I mentioned it he said “oh it’s just the polish” and continued two more coats. When he finished the third coat and the color was not smooth I informed him that it isn’t supposed to look like that so he called another tech over to help me and he took another person. The 2nd tech was a woman who is regularly there. And has helped me before. She was kind at first but she burned me twice ON THE ALREADY BLEEDING OPEN BURNS and started rushing after I reacted to the second one with an ouch. She took off the gel polish the previous tech put on but did not remove it around the edges or cuticles thinking painting over it would not show through. That proved to NOT be true and the second color I picked out, you could still see the first one underneath it. She also over polished everywhere and the polish was stuck all over my fingers and under my tips past the nails. I asked her to clean it up and she did a very bad job and also rushed through that. I paid my full cost and still tipped although neither of them deserved it for how they rushed me and burned me. They were rude when I mentioned my concerns and I will never return or recommend them to my friends or family. They were not busy at all to be rushing through their work. Very sloppy and unprofessional."

"My sister, niece and I went this morning at 9:30am. I wanted a soak off of one nail ans an overlay and my sister and niece got full sets. It was suppose to be 10% off and it wasn't. Environment is clean and staff is friendly but their skill set with nails are horrible. I got Sticker decals on nails very skeptical about getting it and they guaranteed it would stay on got home 3 hours later after sitting there for 3 hours and took a shower, washed my hair and the decals are off and I called to inform them and they weren't trying to rectify the situation around my schedule after I already paid money. So I won't be back and I don't recommend at all."

"On September 22, abt 6:45ish, we went into this nail shop as it was referred by a family member. I was in town for a funeral and needed to get my nails done. My sister and I went and I asked, Who is Kevin?" The response was "He's busy!" Okay, I understand, but I wanted to know who he was bc he was recommended. "Yeah, yeah, we all good!" Well, by looking at my sister's nails-NOPE, as you can see!" True enough, she didn't get gel polish, but Saturday after the funeral, she told me to look at her nails because the polish was coming up. NEVER AGAIN! I did get gel nails, darker color, and while it wasnt the best, the guy was nicer! The lady with the glasses doing my feet was so rough, applying unnecessary pressure, yanking my feet etc. So I finally said "Hey, hold up, you're a little too rough!" NEVER AGAIN! I don't care for foolishness and unprofessional services, especially when paying! However, it's a good thing my sister paid and not I, because I would have been back at the shop this MORNING, but she left it alone and took the polish off. Hope you enjoy that $80+, because WE WON'T EVER BE BACK!!!!!!!"