CVS

"Never going back here after how awfully I was treated a few months ago. On top of how abhorrent the pharmacy staff were over the phone while I was just trying to find out where to have my prescription sent, I was sent over from another CVS to get vaccinations they didn’t have in stock and it was as if I had ruined the tech’s entire day. I wasn’t told what vaccines were out of stock, I was just told to go to this one. When I was asked, I said so. “I don’t know, I was told to come here for the few I scheduled.” She had the gall to reply, “WELL, do you know your BIRTHDAY?” As if I were the sole cause for every inconvenience in her life."

"For financial reasons I decided to transfer my prescriptions to another pharmacy. The pharmacist at this CVS store. Refused to comply. To summarize, it took numerous calls to managers, corporate and doctors to get the situation remedied……10 days later. 10 days without necessary medications. 10 days of intense debilitating pain. Because a pharmacist did not want to be “inconvenienced” by having to restock medication. Side note: absolutely ZERO follow up from three calls to corporate."

"The whole CVS company sucks. It gets one star. However, I think the employees at this location work hard and try to do their best to help the community. So, I'll give it 4 stars. Now, if your app shows that a successful prescription transfer worked, then, six hours later, I get an email that says there's a debacle and tells me to call the local pharmacy and provides the phone number and I call... don't tell me "you don't know nuthin" and to call the number on the email. That's your number! Then, don't blame it on another pharmacy that had absolutely nothing to do with the 100% all CVS app feature. It is your company that can't get it right! After deflecting all the blame, you could've tried asking what I needed to transfer while you had me on the phone. But instead, you wanted me off that phone immediately. I would hate to work for your company and get the customer flack from the app and website debacles. But, I would at least take the extra time and patience to help when though I'm tired of it all."

"I understand that we are short on pharmacists, but for the pharmacist who work at CVS, please at least attempt to be helpful and polite. If you are that miserable, get out of retail."

"They treat customers horribly and hang up on them and blame it on the phone system. Pharmacy techs and pharmacist have both tried to "pass the buck" of not getting medicines refilled properly and on time onto my son's Dr , the insurance company, and myself when they clearly made the mistakes and just didn't want to fix the problem until they were confronted about it then magically able to bypass it with one click of a button but just didn't feel like it basically. Don't go here if you have a choice, we don't unfortunately."