Indy Home Design Center

"We used Indy Home Design Center to help with our kitchen remodel. We did all the work ourselves & Genta did a great job helping us navigate the cabinet & countertop ordering process. There were a few minor problems when we received our cabinets & she contacted Kraftmaid to order replacements which were received in a timely matter. I would definitely recommend this company’s services!"

"We started our membership during the construction of our new home 5 years ago & have saved enough to cover the cost of our membership, plus thousands more. We've made lots of purchases ranging from custom cabinetry to toys and have been very pleased with the quality & cost of everything. Holly has been a huge help to us & is always quick with her responses. Much better customer service than you could find at any home improvement store."

"We have been members of Indy Direct Buy for over 5 years, our experience has been fantastic with the products, and the service has been top notch! We have easily recouped our membership investment with the purchase of a kitchen. We have also purchased flooring, furniture and electronics and found the savings to be significant! Jack and Genta have built a terrific service team! Holly is a fantastic kitchen designer providing designs that are fresh and fashionable! Tom and Ronnie are the best! They are very customer adept with a high sense of urgency in responding to any question promptly and thoroughly! Every consumer should be members as it is a great model for purchasing home goods!!"

"My wife and I had just bought our new home and the first purchase was to be a washer and dryer. Since this was something my wife wanted right away, we went to a national store to purchase and have delivered as soon as possible. After 2 weeks of faulty machines being delivered to the home and terrible customer service we returned the washer and dryer and went to DirectBuy. This was our first time going through DirectBuy and after the nightmare experience with the National store, we weren't sure what to expect. Tom was amazing! He listened to our horror story we had just experienced and was very patient with us as we carefully selected a washer and dryer. In our research, we found a local store offering the washer and dryer we wanted to purchase through DirectBuy at a lower price. We called Tom right away and he walked us through the process of submitting the claim. Not only did DirectBuy meet the sale price we found, they beat it! We were thrilled beyond belief! Tom was friendly and always available to answer a question. As we continue to make purchases for our new home we will go to DirectBuy and speak with Tom first! - Jarrod T."

"I love DirectBuy at Indianapolis. The experience has been wonderful for our family. DirectBuy's website is constantly improving and the savings are absolutely wonderful. The ability to ship directly to our home from the website is so convenient (on most products). We HATE paying retail and DirectBuy is the way out of that price gouging madness. Customer service is excellent and we love the ability to email questions. Responses are prompt. My wife and I recommend a DirectBuy membership often to our friends and family because the cost savings is simply fantastic."