Kohl's

"Jack did an amazing job. He did the right thing by the customer and for Kohl’s by easily, efficiently, and with a great attitude completed my exchange!"

"This is the Kohl's of West Carmel (on North Michigan Rd), which is "my' store. Always clean and tidy and staff has always been quite pleasant and downright helpful whenever I've gone in. Areas are fairly easy to navigate but might be a tight fit if using a mobility device. Fitting rooms have always been clean, even if someone left their "rejects" without putting them on the "reject rack" outside the fitting room entrance/exit. I think the lights may be motion or sound sensing, as the lights went out on me a pair of times during my last visit, but either I or staff got it going again. If you're a hunting kind of shopper, check out the clearance racks. If you're a shoplifter, forget about the Nike/UnderArmor/Adidas section up in front by the registers - they're locked down tight. If you need to visit the loo, lemme know how that goes, I've never been in. If you're returning an Amazon purchase, that's back in the rear of the store near the customer service desk, is super easy, and check out the coupon on your return slip! Plenty of parking, handicap accessible parking too. Check both ways before you cross driving lanes - Home Depot contractors can be rushed and some people don't stop at the stop sign."

"I simply went to go exchange a hoodie for my husband. There is this woman in customer service with braids and she is fairly tall. She was so rude and disrespectful after I simply asked her if she could please check if they had the size in stock and she was like “well what we have out there is what we have out there” in the most disrespectful way. I have went to three different kohls before this one and they had no problem checking for me if they happen to have a size. She was just lazy and after I asked for return she snatched the bag off the table. That woman has no manners."

"Ms. Rachel was working the cash register at the Kohl's Carmel West store. She greeted us with the biggest smile when we came to her register. She was extremely friendly and smiled the entire time while we talked with her. My wife had several coupons which unfortunately did not work with what we were buying, but since I am a Veteran and it was Veterans Day, Ms. Rachel was able to provide a $10 discount. The on-site manager was somewhere in the back and while we waited for her to come up to approve the discount, Ms. Rachel kept us entertained with her smile and lovely personality. As we concluded our transaction and left the store, both my wife and I reflected on what a sweet person Ms. Rachel is."

"The store had lots of clothes, etc. on the floor in various places. There was some remodeling going on so I understand there would be some unorganized areas. Rose, the associate who checked us out, was outstanding!"