Ulta Beauty

"I love shopping, browsing, reading labels, looking at the new products that just came out, trying samples to find out the smell, texture and if maybe my skin will have a bad reaction. Because of this it’s nothing for me to spend a hour or two browsing around. I’m 49, I look and dress like a quality person. But EVERY single time I’m in this store I’m followed around and asked if I need help. And I mean the whole sales floor will come up to me within minutes back to back asking me, after telling each employee no five times. I’m browsing and filling up my basket of items to purchase they’d get the hint and let me shop i peace. I give them my reward information every time so they know who I am and that I’m almost at diamond status. My only other complaint is this location is always out of products. It never fails, 95% of the time it won’t be there. Or the fact that you’ll sell certain products but only online. How am I supposed to know if I’ll like the product this way? And where is your Bobbi Brown section? Are you discontinuing their line?"

"I'm a male. I've been shopping at Ulta for years for certain products and have a charge card here. The Merrillville/Hobart location is great. This Valparaiso location shopping for certain products as a male is horrible when it comes to restocking products. Not to add I was told they could order items at the same price when out. When I went to proceed with ordering a item I needed bc I had been buying that item... Over a two month period. Until there products were dusty and I bought the item I wanted out. (in which they didn't restock) they proceeded to try to charge me more for the listed price of the item (false advertising) and the lady at the check out register proceeded to tell me "I couldn't change the online prices if I wanted to". This is not only bad business practice. But it was bad service. She did not even attempt to talk to her manager or proceed to try to resolve the issue. All around terrible service, and bad service. I don't know if it's because I was a male shopper but honestly I felt almost completely disregarded as a customer when I have been shopping here for over a decade. Disgusting."

"LOVE THIS STORE. ASSOCIATES ALWAYS HELPFUL!!! PRICEY BUT WORTH IT. TARTE SHAPE TAPE CONCEALER....AMAZING!! WORK 3RD SHIFT ...TEND TO LOOK LIKE A ZOMBIE ON DAY #4 ...THIS PRODUCT BRIGHTENS EYES!!! RESTFUL LOOK!!!!"

"I met a very helpful worker here who was able to help me with my makeup concerns as well as color matching my skin tone. I’d been recommended a sort of expensive brand of foundation online (Dermablend) and she was able to help me decide if it was the right product for me. She also made sure I was aware of their return policy in case I wasn’t happy with the makeup I bought after I left the store. Also I’m so glad they carry Truly Beauty products, my favorite line of luxury skin care!"

"I recommend this salon for nails and feet. The salon is spacious, clean and well organized. The technicians, Kathy and Lucky are excellent and creative. Lucky is my tech and I recommend him highly. There's plenty of parking and handicapped accessible entry."