Marco's Pizza

"Our 2 large pizzas had no toppings on the outside 2 inches all the way around. The topping portion , if lucky, would have been enough for mediums. We ordered thin crust, which was way overcooked. The business looked as tho the windows hadn't been washed for months. The floors weren't exactly clean either. We will drive an extra 15 minutes to the next nearest Marcos."

"New owners with poor morals. Without going into the whole drama, they lied to me multiple times, lied to other customers in front of me, and didn't give me all of my food. In fact, they were supposed to deliver it, but I had to drive there and pick it up after 1.5 hours. No refund for delivery fee or tip. Juts cold pizza and missing items. Highly, highly recommend avoiding the new ownership."

"Since the new management took over, this place has fallen apart!! The old owners were amazing and loved their customers and employees! When the old senihowner left, after a cancer diagnosis, the new owners not only fired all the employees, but also will no longer honor the bburg football discount card, gift cards, or the senior discounts. Many of the employees were local high school kids and others had worked there for years. Hard working employees who cared about their community. I went there, not knowing all of this and the food was terrible. I called in to see what could be done, and that's when I realized that it was under new management and they'd do absolutely nothing to fix the problem. Did a little digging to see where the former owner went and found out about all of this. It's absolutely appalling what this new owner has done. They will never get another dime of my money. WE WILL MISS THE FORMER OWNER!!!"

"Absolutely the worst service. Lies upon lies. Order from somewhere else. Said they put our pizza on someone else's porch, yet we were paying in cash. Said they called and rang doorbell....strange....we have Ring cameras and nobody was here. Wound up driving in to pick up as they were delivering. Good thing I did, they had the order wrong. Shorted us a pizza and a 2L.... Hopefully the owners of this franchise realize there is a problem here. You are losing money giving food away all night long."

"One pizza, one salad, one order of cheesy bread. The pizza was fine. The salad lettuce was brown. The canned mushrooms, spinach, and interestingly also the lettuce were slimy enough to be inedible. The total order to deliver time was 68 minutes with an 8 minute drive. Somehow, in that 60 minute prep time span, the bread was delivered slightly above room temperature AND completely raw. My wife called to request a partial refund for the food that we were unable to eat. She was hung up on. We record all of our calls automatically. On second call attempt the first statement was "uhhhhhhh, well we just made it so it can't be brown." I've included a picture in lieu of an in person presentation. The second statement was that I would be refunded when the delivery driver finished his rounds. Perhaps the first few people on that round recieved hot food. We may never know the answer to that, but we do know that I will have much more to say if my refund does not show up on my account. Per our receipt: Store number: 1200 Order number: 431 Reference number: 258810431"