A Beautiful Smile at Lake Pointe: Lance Jue, DDS

"Lance Jue is an UNETHICAL AND INCOMPETENT. THIEVES. Spent over $20,000 to get top and bottom veneers. Lance Jue is completely incapable of doing proper dentistry. He ruined my natural teeth and glued on botched and unusable veneers. He overcharged me for the veneers and for services never delivered, and is unwilling to provide even a partial refund for his major mistakes. His dishonest staff told me the entire process would take 3 weeks- it took over 9 months and the veneers are still far from acceptable. Make sure you have time and resources to spend on an attorney because they don't refund. Making sure to get every penny and then some back from this fraud in court. I've reported him for malpractice as well and hope he never wrecks another client like me. Some of the issues: The assistant Christina chipped teeth when removing temporaries and never fixed the issue Throbbing pain in upper and bottom teeth, for over a year now. YES, A YEAR Irreparable damage from wearing temporaries so many times and for 4 weeks the most recent time, and for over several months during the exhausting course of this Chipped bottom tooth when placing temps and never fixed 4 bottom teeth do not fit the two next to it, much too big and high like I said when they were placed Horrifying experience most recently Over 10 visits and 9 months long Several gaps between teeth creating breeding ground for bacteria and widening gaps Color is yellow not white Both shape and color are not aesthetically acceptable Need to redo upper and bottom set to have cohesion with color and shape Having to wear temps for 4 weeks and not confirming when new set was arriving Cement holes and discoloration on all bottom teeth Retainer doesn't fit and is painful to wear I've been in constant pain since December 2018. This entire practice needs to be investigated and not allowed to see patients"

"Cynthia and the wonderful staff of Dr. Jue provides one of the Best Customer Service! They are attentive to details and they ensure that you get the best dental procedure. I recommend Beautiful Smile in Sugar Land, TX to anyone! You will be in good hands!"

"My experience was incredible. Everyone was so sweet and kind. Not only did they do a incredible job they made me feel comfortable and apart of a family. They suggested things to improve my routine and made me feel they really cared about taking care of my smile. The Dr. was pristine spotting things quickly and precisely. I recommend everyone to come check them out. It’s a great place and a great family to be apart of. Thank you A Beautiful Smile!!"

"Always fast and friendly service. The staff is very helpful and makes you feel right at home. Every time I go to Beautiful Smile for my routine cleaning, their dental work is always top notch. Dr. Jue definitely operates a world class facility there!"

"Wish I had found this office sooner. My whole family comes here now. They stick to appointment times and don’t try to trick you with unnecessary dental work. Dr. Jue is great and so is his staff. Cynthia at the front is awesome, and always welcoming. Highly recommend"