DXL Big + Tall

"This store is simply amazing! The Mobile location is top-notch! They have the BEST customer service of any store I’ve ever shopped in before. Shon and her team are AWESOME!"

"I was in this store earlier today and had the pleasure of having Jayden assist me with finding the right shirt I needed. Jayden had another 4 or 5 customers in the store at that time, and he did a wonderful job of trying to help each customer as much as possible. Give Jayden a raise, he had his work cut out for him today. Having good employees such as Jayden totally changes the customer experience. Do what you can to keep Jayden a happy employee."

"Just when I thought customer service was a lost art Shawn and Mercedes at Mobile, AL. proved that not to be true. Their understanding of the individual and attention to detail is second to none. They gave great coordination ideas and secondary options. Highly recommend for all of those who are or know someone in the shrek size category."

"From the moment I walked into DXL Big & Tall in Mobile, AL, I knew I was in for an exceptional shopping experience. The store’s spacious layout and extensive collection caught my eye immediately, but it was the exemplary customer service that truly stood out. A delightful lady assisted me throughout my visit. Not only did she exhibit profound knowledge about the assortment, but her keen eye for style also helped me select several top-notch shirts and sweatshirts, both for myself and a family member. Each piece she recommended resonated with my taste, proving her adeptness in understanding her customers' needs. But what truly set this experience apart was her dedication to ensuring customer satisfaction. Discovering that one of the shirts wasn’t available in my size, she didn't just offer an alternative. Instead, she took the extra mile to order it specifically for me, ensuring that it would be shipped to my address. This gesture, while seemingly simple, speaks volumes about the store's commitment to its patrons. In a world where brick-and-mortar stores often falter to online shopping due to convenience, it’s the human touch and such personal connections that keep us coming back. I wholeheartedly recommend DXL Big & Tall in Mobile for anyone seeking not just quality clothing but also a shopping experience that’s both personalized and memorable. Thank you to the wonderful team, especially the lovely lady who helped make my day. I look forward to my next visit!"

"Unfortunately I didn’t catch their names, but the staff working the opening shift on October 7th, 2023 were so nice, and super helpful and welcoming that I immediately knew I had to leave a good review. They made the experience worth the 1 hour drive from foley to shop there. God bless them."