Walmart Neighborhood Market 8035 Vaughn Road, Montgomery, AL 36116

"Piss poor customer service. Has gotten bad. Nobody seems to know or care about anything. Spent half an hour trying to get someone to swap an item they brought the wrong one for at the pickup outside because my wife just had surgery and couldn’t do it. Not only did they have the correct item in stock, nobody checked, and when I had to come in and do it myself couldn’t even get help they sent me to customer service who said to go to some other department(???) and I eventually get told that it’s okay to swap items out, wasn’t given a bag, apology, or even for her to tell one of the cashiers it was paid for before I walked out door with items in hand as if I stole them (yet they say theft is SUCH a problem at Walmart LOL! I can’t tell). This is the same girl who brought wrong items to car and said “we might be out.” My wife, wondering what took so long calls to speak to the manager who didn’t see what the issue was as long as I got the right item… hilarious and highly unprofessional"

"I placed a pickup order for 5 bottles of Enfamil Nutrimagen and one additional item. On the following morning, I was informed that the formula was not available for pickup but it was available for shipping. I knew something was off because it was still showing as in stock on the app AND they had several boxes of the formula just a few days prior (SEVERAL). I cancelled the order all together because I needed the formula sooner than the delivery allowed (Walmart deliveries are always delayed). My husband went to the store to check for the formula and he finds the exact formula on the shelf and at least one box in the overstock section. I’m not sure why the pickup employees acted as if the order could not have been filled when they clearly had it in stock. To make matters worse, the payment for the pickup order was processed much quicker than it usually takes for Walmart to process payments. I have literally had money taken out one whole week after an order was placed."

"It's nice being able to get in and get out for groceries without sacrificing the Walmart prices and selection. The pharmacy is far less busy but parking and getting in and out of said parking lot is rough. They redid the short aisles that they had, which is great because the middle was always a cluster of carts. The selection seems to have improved with the extra shelves also."

"Store was clean and nicely stocked. Workers were present on almost every isle stocking and straightening stock. Meat counter was stocked and everything looked fresh. I was looking for vegan and high protein foods...I found some snack options. The did have lysol products in stock but the prices were outrageous."