Logan's Roadhouse

"Not a terribly long wait for two on a Friday evening ("

"We went to Logan's today for lunch and it was brilliant. The food was great, service was awesome, and we got right in and food was quick. Our server was Bug and he did an awesome job. Our glasses were never empty, he was so nice and fun to talk to, and he always had everything we asked for as soon as we asked. 15/10, will be going back again. Thank you, Bug!!!"

"If I could give zero stars I would. I am a frequent customer as my family regularly has bday dinners at this location as they are one of the few restaurants that allowed large parties to be seated together during the pandemic. After tonight’s meal and the shear unconcern of Heather, the manager on duty, I will never return. I informed my waitress that there was a fly in my Caesar salad . She came back and said the manager was going to discount the meal. The manager did not come over to apologize or speak to me. I had not received my entree so I decided I didn’t want anything. She said she would let her manager know. She came back and said I still had to pay for the alcoholic drink that was still sitting on the table mostly full. At that moment I asked for the manager to come speak to me. She informed me that it was only a dead fly and there are flies in every restaurant kitchen in Alabama as flies are a natural part of Alabama. I didn’t need to know that as I am an Alabama native. However, as a customer I expected an apology from the manager and more concern that I had been served a salad with a dead fly. While I understand that flies are everywhere I do not go to restaurants to ingest dead flies. I did not read in any of the meal descriptions that a dead fly was included. Heather is a horrible manager and Logan’s needs to train managers on proper response to customers in such situations. This is not the first time I’ve had such experience at a restaurant but I’ve never been treated with such unconcern. She stated it is company policy to simply discount the check not comp the check when dead flies or bugs find their way to your plate."

"This would be my second visit...The booth seating for 2 is small..the table was sticky..they have small drinking cups..our server was THE BEST!! I picked the spin dip as an appetizer and I love that It didn't have artichokes..I should have ordered the ribs but instead we picked the chicken and sausage pasta..THE WORST CHOICE! They put the pasta in this huge plate bowl with flooding bland sauce like off the pasta isle sauce not homemade..the sausage was not grilled or fried in a pan for a nice crispy crunch just plain like microwaved sausage..the chicken was good but that combo was not it..they should have left it either chicken or sausage and put more effort in the sauce..I added broccoli but that was better alone..the bread was the table rolls with cheese and butter..not garlic bread lol..that pasta should be removed immediately..but like I said before it's a Roadhouse...should have ordered the RIBS..."