Dairy Queen Grill & Chill

"I had placed an order on the app. For some reason it didn’t go through on the restaurant’s end. I had the email confirmation of my order so they honored it. They were very nice and helpful and brought my order out to me very fast!"

"6pm on an Saturday on Hwy 280. Completely emptydining hall and drive through.. I should've known better..... the burger patty was microwaved rubber.. threw it away after 1 bite. Fries were also rubbery noodles. The young lady that took my order was not un pleasant. Don't waste your $$. I paid $12 for Pedigree dog food"

"No one knows how to take an order here. I order two blizzards. Had to repeat myself 5 times before he finally understood what I wanted. We get to the window. Customer service sucks. They pass me blizzards with ice cream all over the outside. No one should have to get their vehicle detailed because you’re lazy and can’t clean the cups. Not to mention, who doesn’t give napkins with ice cream?? And you weren’t going to give my card back. You shut the window on us instead. We had to wait for you to give us some stupid look like we’re in the wrong for asking for our card back and wanting napkins. 10/10 don’t recommend.. what the heck."

"The food was great and also nice atmosphere. The ice cream was also delicious. Will be back for more."

"Wish I could give no stars. I waited for longer than 60 seconds at the speaker. No visible cars in front of me. Gave a very simple order that I had to repeat. When I got to the window, even though no one was behind me, I was asked to pull forward. I really hate that. I hate paying and not being able to check my food at the window where I have immediate access to service. A gentleman brought my order to me. He was wearing gloves. But whoever prepared the order did not wear gloves. I know because there was a giant blue thumbprint inside my fry container where the blue dye on the boxes bled off. I also ruined my work pants because of that blue dye. But that gentlemen did not bring my ice cream. I alerted him right away. He nodded and went back inside. I then waited for 7 minutes for my ice cream. Finally the original person who so slowly took my order came out for another customer. I let hom finish his business there, and then alerted him to my missing ice cream. He waved his hands frantically at me and just said "I'm doing another order now." And continued back into the store. How unprofessional. How terrible to treat a paying customer, who has now been waiting well over ten minutes for fast food. I exited my vehicle and went in the store to tell them I just wanted a refund, but I noticed that he had gone behind the counter and was already on his way back to me with my melted ice cream that had been presumably sitting on the counter for the entirety of the time I had been waiting. He didn't even apologize. To avoid confrontation, I just took it and left. I will never be back to this establishment again. It is disgusting how lazy, and rude these people working here were."