Chalkville Auto & Tire Service

"Summary: Closed early even though they knew I was on the way to get my car leaving me without a way to get to work and without my heart medication which was in the car. I have used these guys for years but I will never be back after yesterday. These guys have always been lacking in the customer service department but I just take it on the chin because I thought they were honest and an honest mechanic is hard to come by. I needed one tire swapped out. They got the tire in on Weds and asked that I bring my car there Thursday around 8 am and leave it. A bit inconvenient but I try to be amicable so I agreed. They had my car all day and did not call to tell me I could pick it up until 4:10 pm. I had to borrow a car to run errands that day so I wrap up what I'm doing and start to head over there assuming I would have until their posted closing hour of 5:30 pm to pick it up. My husband and I arrive at 5:15 pm to find the place is completely closed and no one was there. They had closed early when they knew I was coming to retrieve my car. They had tried to call me but I was driving and my phone was in the back seat. I had to scramble to find a ride to work the next morning as I am a nurse and I have to clock in an hour before they even open. Not to mention I had no access to my belongings that were in the car like my work badge and most importantly my HEART MEDICATION. When my husband went there this morning to retrieve my car they tried to gaslight him and say they left at 5:20 pm which isnt true but even if it was, the posted closing time is 5:30 why would you leave early knowing someone was coming to get their car???"

"A great shop. I’ve taken my personal and work truck here and have gotten great service both times."

"This place is a joke and they deserve NO stars. Never again will I do business with these dishonest and deceitful people who swindled me out of $200. I paid for a diagnosis and didn't even get one, instead I was told I could bring my car BACK and pay more money to get what I requested the first time. If you're going to charge a diagnosis fee, here's an idea, how about give a diagnosis. So if you like flushing your hard earned money down the toilet you'll love this place. I ended up taking my car to a MUCH better company that I wish I would've went to in the first place."

"I am satisfied with my car repair experience and with the results. Chalkville Auto & Tire was recommended to me because both of our church 's vans are serviced there. I was pleased to see that Chalkville Auto & Tire was NAPA certified. I'd always had good results from auto repair places with that certification. The employees who dealt with were friendly and helpful. I work about mile away, and someone was able to drop me off and pick me up from my place of work. The final cost of my repairs was close to the estimate I was given. I'll continue having my car serviced there and will recommend it to others."