Wendy's

"Well, sometimes the staff is ok. It really depends on who is on the crew that day. The question is, do they really care if your order is filled or whether their personal problems need to be solved on the phone???? If no one seems to care, your wait will be longer than anticipated. Orders have to be double checked because what's on the receipt, may not be what's in the bag. Customer service is definitely not high on the priority list."

"Drive order: #1 triple extra onion, extra mayo, Dr Pepper, no ice. Received cold fries and triple that's missing 1 patty. The kicker, the two patties were from a double stack or something, idk! They were small, thin, and hard. At those prices, give us what we order. And of course, we can't get no one to answer the phone. Wendy's you guys once was the best. What happened??"

"I ordered in drive thru. My sandwich was wrong. I went in. A young gentleman acknowledged me standing there. I started to explain what happened, he stopped me and he fixed my sandwich. I asked his name, and he said "$Money$". Then I ask Money, "You make it right? " he replied "yes ma'am" with a big smile on his face. Money is an awesome asset to your company Wendy's. Money made me the best chicken sandwich I ever had from Wendy's. Thank you, Denise Dickens..."

"After the tragic experience at the Wendy's on Theodore Dawes, I thought I'd give the one on US 90 a shot today (6/26/23). Bad to worse. Get to the drive thru, should've been a sign to me that no one was in the parking lot....I mean no one, however, can barely understand the person taking our order. It was like someone was speaking with just vowels. What I could understand was that they had no ice! No ice!? I mean there is literally half a dozen places within a mile that they could've sent someone to get ice. Well, I'd like a lemonade....guess what?? No lemonade. We order what was available and get the pull around for you total thing. We get our ice-less drinks and then two bags of food....without the fries that come with the meal. Finally we get the fries. Between the three orders of fries, there was the equivalent of one fries order, picture included of my order of fries pulled directly out of bag. Three meals ordered and literally two napkins. Sad. Very sad. While certain the blame lies with the employees, I hold more blame to the franchise owner. I suppose they never check up on their restaurant or maybe they just don't care. Two Wendy's abysmal experiences in two weeks at two different locations....sorry Wendy, we are breaking up."

"I went here for lunch a few weeks ago. I ordered a Dave's Double combo. This was a really good burger for fast food. I wasn't sure what to expect from fast food these days but was really surprised. The meat was seasoned and had all fresh toppings. The burger was not greasy at all. The fries were really crispy. According to the bag, the fries are hot and crispy guaranteed. Well they lived up to that promise. The price of $12 was kinda high for fast food but it was good. I will go here again."