Starbucks

"Just went through the drive through and the young black lady at the window was horribly rude about her not taking our order at the screen then proceeded to yell at us as we pull of . Used to come here every week but never again . Teach your employees to learn their manners on their mistakes plz .. she took everyone’s order but ours then told us to pull back around the entire building and replace the order while we was already sitting there at the window asking why noone was taking our order very poor customer service .."

"This store epically sucks. Seriously EVERYTIME. I always try to give the benefit of doubt that they’ll make my $7 drink like the other locations but it’s always horrible. They can’t even warm bakery items up correctly. Everyone at this store just needs to be retrained because it’s kinda ridiculous atp. The recipes aren’t consistent with the other stores and that’s unacceptable. Chris the supposed to be “manager”, with his snarky remarks and sassy demeanor could be a huge part of the problem."

"To be honest, This review is hard to write as I have gone to this store for almost 3 years , 3-4 times a week for my office , getting about 4-6 drinks at a time. Never had any issues with customer service , just the occasional drink remake but when its busy , that is common for bigger orders , nothing ever serious. They handled everything with such care i felt truly at home. Recently though, about a month ago, out of the blue I was accused of trying to get free drinks and that it would not be tolerated, I have never asked for anything for free. Despite being hurt and upset by the accusation, I didn't want any issues , especially with how often I come to the store, i simply apologized to the manager and tried to make it right. Since that Day every time i go in to that store, i am shunned, ignored, and when they do have to acknowledge , they are very short and rude and half the time wont even look at me. Not to mention Every, Single, Drink I have ordered has been comically made wrong, including the last drink I got from this store, in the picture, the Matcha Frappacino I always get and love the taste of had so much Matcha it was bitter and grainy and all around undrinkable. I want to believe it was an accident but they weren't busy, or short staffed at the time, the lady who made it has made it several times in the past perfectly. I just cant ignore this anymore. I didn't realize how bad it had gotten till i went to the store on airport blvd next to the mail and they were so friendly and nice, just like Government store used to be."

"Aside from the lovely coffee I didn’t get it was magnificent. I called at 6:30 and was assured they would be open when I was planning on arriving at 7. The young lady James who answered the phone was rude over the phone and when we arrived at 7:36 the doors were locked. We made eye contact with a young woman who had long brown hair and she refused to answer the door. Do not go here if you like service and happy people! Google maps says they close at 8!!"

"Nancy was incredible! Great customer service! We were just passing by and decided to stop here. Great ambiance and drinks! Again thank you Nancy for your hospitality."