Walgreens

"Took 7 hours to fill one prescription, manager called the cops on us because i asked someone if they could take me and my wife 3 miles up the street to get home before our son for home of the bus and it was 2:30 because they took all day to fill another precription, this was outside by the way, the stocky little manager just happened to be by the door, what he is unaware of is that we give his store $500 each month for meds."

"My doctor called my prescription in to the pharmacy. When I checked days later I was told it was out of stock. It is a popular medicine in short supply. They said it might come in Monday or Tuesday. I called Monday late afternoon and it was not in. I called Tuesday evening and they didn’t have any prescriptions for me in process and it was in stock. They said they would start the prescription. If I had not called and had them jump on it, they would have run out again."

"Ok so my go to pharmacy was U-Save in Calera. Never had a problem with them. Anytime a doctor called in a med or I needed a refill I could get it within the hour, with the occasional need to order a special medicine. If they didn’t have it, it would be there next day. They were consistent. They recently closed down and transferred my meds to Walgreens in alabaster on 119 across from Publix and to make long numerous stories short, they are a nightmare to deal with. Their app, dealing with them personally or over the phone. Trust the reviews and save yourself the headache."

"Tonight my under one year old got prescribed antibiotics, he needs them for an ear infection. When I got on the phone with them they told me they realized the medication that was called in as prescribed was over double the dose he should have. If these ladies wouldn’t have noticed I honestly do not know what would have happened. It took them a little while to get on the phone but, they are busy. Every single person in that industry is busy. They didn’t have to double and triple check the dosage, but they did. They went above and beyond and potentially saved my sons life. I could never thank them enough. To whoever you are keep up the good work!"

"Called last night to move my prescription to this location because it's right down the road, and my other was an hour away. Sat on hold for over an hour with one caller ahead. Went on the app to get it done and they never had it transferred (I waited until the next day to try to give them enough time). I get that they're probably busy and the pharmacists are doing the best they can, but if you're medication is dire I'd go elsewhere for sure."