Taco Bell

"Probably should stop in drive thru lane and check the food. Telling them NO sour cream means nothing to them. Every item was drowned in sour cream."

"Very disappointed with this Taco Bell tonight. $40 worth of food and it was all cold cheese not even melted and Cinnabons hard as a rock! I come here a lot and I spend good money with them! Not only was it all cold besides potatoes Cinnabons was left out first time came right back through and Cinnabons also cold and hard! $40 WASTED!!!"

"If I could rate them zero I would. Placed a $50 mobile order, got to the location and got in the drive through line, was immediately asked to come inside instead, whatever I can deal with that, but then I get home and the order was missing a large chunk of the order, necessitating that I drive back up here to get the missing items. Not a single apology from any of the 4 employees I interacted with. Girl on the phone was incredibly dismissive of my frustrations over this, when I brought up that as a result the rest of the food I had purchased would be cold and inedible after coming up there to pick up the missing items their response was that I should eat the rest of it before I came up there to get the missing items (all of which were the items my wife ordered, so if I did that I'd have been sitting there eating while she had nothing.) Person that handed me the items didn't say a word, just walked over and handed me the bag and walked away. When I asked another employee for the corporate number the woman at the counter's response was "just Google it" The employees at this location shouldn't be in customer facing roles to begin with. Do not eat here, go to another location or one of the other nearby restaurants. Edit: one of the replacement items turned out to be the wrong item. Go figure."

"Order #2303533 was our order. A 40 minute wait with 3 attempts to get our order correct. We ordered at 7:34pm and didn't get our order correct until 8:14pm on a dine-in order. They lost our order originally and brought us our drinks but never called us for the food. It wasn't until I went to the counter and asked about our order did they attempt to make it. They took a screenshot of our receipt and couldn't get the order right after 3 attempts. They gave us the wrong box originally, missed a taco and burrito on the 2nd attempt, and missed a burrito on the 3rd attempt. When confronting the woman who was wearing the headset and seemed to be the manager, with my frustrations, I was laughed at as she walked away. Whoever sees this message, I sure hope you guys find a way to hire more professional employees. Utterly disgusting customer service."