CVS

"Cory and Holly were super helpful! The store was clean and the customer service was fantastic. This is my favorite CVS, I have been shopping here for years."

"These pharmacists continually filled my prescription with a generic brand because mine was never in stock instead of just simply ordering the specific brand that I had them note on my account AND my Dr calling and specifically telling them to fill it with the name brand. They did it every single time and refused to order the correct brand. Switched to the location on Veterans Memorial and have had a 100% better experience."

"I obtained my Covid vaccine today and then purchased a few items. I found an item that was looking for at other stores, but could never locate it."

"This review is based off of two years of experience using this pharmacy and many prescriptions filled. I believe this pharmacy is a danger to the community based off of its disregard for following standard pharmaceutical rules and procedures. Upper management at corporate CVS should remove these individuals as quickly as possible before someone is injured by their incompetence and lack of ethics. I was, almost, handed an unmixed antibiotic prescription for a five-year old. If the individual receiving an unmixed antibiotic mistakenly administers this to their child it would likely be a medical emergency. At the last minute, they remembered it should be mixed seconds before handing it over. In addition, the medication was several days short of its prescribed length/amount. This can be harmful to anyone. Finally, they did not include a dosage cup or syringe expecting the clients to have this at home. This was the second time we were not provided any dosing cup/syringe for medication. I second the last review before this one. We have been told on several occasions that the doctors/nurse did not call in the prescription. The nurses at a major medical institution in Birmingham were shocked that they had to call the same pharmacist several times to confirm that it had indeed been sent over. This, again, was for a five-year old child this time in extreme pain from an injury. There are more examples from previous medications such as the pharmacists saying we never heard from insurance, etc, in order to fill the medication—yet the medication was $10. It is difficult to determine the reason these pharmacists act they way they do; but, we will never use them again. Having had no luck at any CVS in Tuscaloosa we figured this was par for the course, but this particular location is more than incompetent. We hope no one is injured from their actions in the future."

"I have been doing business with CVS since they first opened in Michigan probably 24 yrs. I even worked for CVS for a while I really liked it. I move to Alabama been here 1 year this is the CVS nearest to my house. The pharmacy staff are rude the young girls they have working in pharmacy are so rude and both have attitudes. If you use this pharmacy you know who I am talking about. They always tell me my script was not sent by my doctor every single month. They run out of medication, constantly. It is supposed to be a 24hr CVS I went there at 230pm on a Sunday and it was closed. I called corporate office because when I moved here they added another profile and that was one of the reason my prescriptions were not showing up. So cooperate fixed it but they were still having a hard time every now and then I have to tell them to look for another profile. Oh and when the lady at the store was trying to fix my 3 different profiles they canceled my extra care card that has care pass a membership on it and I have had for 20+ years and instead of fixing it they tried to give me another card. I spend probably 200+ at this store a month sometimes more. Me and my husband take monhtly they medications. I use my coupons and extra care bucks, you get extra care bucks based on the amount you spend why would I want a new extra care card. I seriously have to find another pharmacy. Which is sad because CVS has always been great until I moved down here."