Walmart Auto Care Centers 5710 McFarland Boulevard, Northport, AL 35476

"Somebody lied. "oh, we can't fix your flat right now, we're only taking appointments. You'll have to book that online," but if it's possible, to book a flat repair online it's buried so deep it might as well not exist. "We have a technician coming in at 11am"... So what really happened is one of your morning techs didn't show and someone told the cashier a story to tell. I don't know what the issue is with this location, but the auto service has gone downhill quick. It's really making me question my Walmart+ subscription!"

"had me back on the road in one hour. job well done. mechanic came out and explained the problem. price very reasonable. i love walk mart automotive"

"This particular walmart will not cover the road hazard repair that you pay extra for. The workers are incompetent and lazy. Took my truck it for a patch, balance and rotation. 1st, I waited for 40 minutes while 4 employees (2 “working” 2 watching) tried to figure out how to turn off a Tire pressure monitoring light on the one car that was there ahead of me (3 open bays, 1 car getting “worked on” by 4 people…) and yes they were unsuccessful. 2nd once they brought my truck in an employee came out to tell me they would not cover the screw in my tire because it was outside the first tread (see attached picture). He said it was Walmarts policy, saying “this is what Walmart considers sidewall”, if that’s the case Walmart needs to stop selling this service because anyone that knows anything about tires knows this IS NOT A SIDEWALL. What this guy is telling me is that Walmart will cover approximately 30% of my tread… 3rd It took them 2 hours to balance and rotate tires. Being that it took this same Walmart an hour to balance and mount these same tires 8 months ago, I think it’s fair to say these workers are lazy and or didn’t know what they were doing. It should not take almost 3 hours for balance and rotating tires. Walmart, you are in fact, a joke."

"There is one employee in particular whose name is Michael Armstrong from my understanding he hasn't been there very long but I have to say if I had anything to do with it he would have a raise and he would be moved up because he is an excellent employee and he deserves to be acknowledged for that I will be returning."

"They don't do alignments. At the advice of a staff member, we ordered our tire off the website and intended to bring it back there once it arrived. They said it would be 3 days. Over a month later, it hadn't arrived. Cancelled the order. Meh."