Edible Arrangements

"I ordered a birthday box of dipped berries and 2 giant number balloons for my daughter's birthday (21). I had them delivered to her work, a busy orthodontic office. She sent me a text thanking me for the delivery, but said I might want to contact the business about one of the balloons being deflated and not floating. I was embarrassed that she received it that way and called immediately. I explained the situation to the woman on the phone. She put me on hold after I explained what happened without explanation or apology, just "Hold on a minute". When she returned to the line, she said the driver told her "The balloons were inflated when he delivered them", and then silence. I couldn't believe her response and had to go on defending the deflated situation until she finally offered a refund for the ONE deflated balloon. The balloons were a "2" and a "1" and meant nothing with only a "2". I should have been offered a full refund on the balloons and never been questioned in that condescending manner. Again, these were delivered to a business and everyone there saw the arrangement and the balloon not floating. Not a good experience or value. The lack of customer service and being questioned in this manner, led me to this unfavorable review."

"Pre-ordered and prepaid an arrangement for pickup at 10 am, and the order wasn’t even made. They said it would be at least a 30-40 minute wait! Never offered to deliver it or any option. I asked for a refund and they clearly didn’t care. Will never trust them again."

"Sent a birthday gift all the way from Iowa to my sister who lives in the Brighton area. The picture my sister sent me looks amazing definitely better than what was advertised. Wish my local edible arrangements did such an amazing job!"

"Angelina is absolutely amazing. I ordered some thing and she went above and beyond to help. Make sure that it got where it needed to be. Thank you, Angelina."

"WOW!! Valerie was so helpful. I called in a last minute order for a friends birthday and right she was so nice and understanding. I was only 2 minutes away and she made the most perfect cheesecake with a strawberry on top. I would’ve paid extra just for the extra mile she took for me. THANK U !!"